CVS is a well-maintained and friendly pharmacy that offers a positive shopping experience. Customers appreciate the helpful and courteous staff, with many mentioning the outstanding customer service provided by employees like Linda and the long-standing manager, Tracey, who knows the store well. The store is always clean, well-stocked, and equipped with helpful features such as self-check stations, a photo center, and kiosks for various services. Vaccinations like flu and shingles are available, although there is no Minute Clinic on-site. The pharmacy provides convenient options such as online shopping, in-store pickup, delivery, and package drop-offs. Customers often mention the helpfulness of employees in finding items and the quick resolution of issues, such as medication concerns. The Windsor Locks location is particularly praised for short wait times and friendly service, with many customers recommending it. Despite some challenges like a poorly designed drive-thru and a pothole in the parking lot, the overall experience remains positive. The staff's welcoming attitude and the store's cleanliness make it a preferred choice for pharmacy and retail needs.
