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“Great ease of use and customer service.
The entire rental process was flawless. It took me about 20 min from the check in desk to being out the gate in my vehicle.
The return process was even easier and probably took 10 min.
Well Done appreciation to the staff at Bradley International Airport in Connecticut”
“Easy check in and check out. We had a choice of a few different cars. I was happy to have been told that my wife could drive the car without any extra fees. It was also nice not have pressure for a lot of other options.”
“Customer service agent was very pleaseant.she was an older lady who advised and accommodated my rental needs. Sorry I didn't get her name.. we checked in on Thursday December 7th around 1230pm.. Please let her know of the awesome job she did...”
“I can not overstate how unbelievably helpful Tamara was. She was kind, funny, and helped with a few reservation issues that I was concerned with. She made the process smooth and simple and, honestly, enjoyable. She’s absolutely and asset and Herrz should take note of an exceptional employee.”
“I dont know whats with the bad reviews. I reserved the car they day before, was the only rental that had one available. Honored the reservation, was quick, the clerk was polite and very helpful. Would highly reccomend. Dropped off the rental at Lebanon NH with no issues as well.”
“Tamara F. And Dayne M were very experienced and knowledgeable with every aspect of individual needs of their customers. They were also considerate and knowledgeable of my health issue at the time of my pickup of rental car and return. Will rent a vehicle there again.”
“Very efficient drop off. For drop off, this location is in a garage with the other rental companies, not the open lot as Google Maps would suggest. Follow signs for Rental Car Return.”
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“Everything went great except I couldn't figure out how to shift gears because the new technology in these cars is just silly. But, National did a great job.”