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“Great experience......five star.
Customer service was outstanding. Addressed all my concerns and got me in on the same day.
Update 8-29-24
The Customer Service is outstanding!
If your in need of a reliable, knowledgeable service center for your vehicle this is the place. Thank you Spring Street Service Center, your greatly appreciated.”
“Best car shop! If I could give more than 5 stars I would. They found a problem I’ve been dealing with and nobody else could find. This is the only place I trust with my car now. Thank you so much!”
“Kind people, gast service. Went in for an emissions check. They got us right in and we're done in 10 minutes. Effective and efficient work, which was appreciated. They had some snacks in the lobby and a TV to watch cops chase bad guys while you waited for your car. All in all great experience. Emissions are cash only so bring cash.”
“Great place of automotive business! I had a screw in my tire, and they got right on it. I highly recommend Phil's Automotive Services on Spring St in Windsor Locks.”
“Excellent and friendly customer service at a decent price. Work was quick and effective, very satisfied. If I need any future repairs I'll be back.Services: Auto brake repair”
“My car was damaged and it was not my fault. My insurance was not paying for the repairs. There is no place better than Mastercraft. They took care of the insurance company and car rental for me. The work they did on my vehicle is flawless. Superior work. The car was delivered to me promptly with a bit of a delay due to supply chain issues but it was out of their control. The car was cleaned and like new when we picked it up!”
“Chuck was awesome when I had a problem with my rental from Budget. He was supposed to help me with a tow and instead got the folks at Budget to bring me a new vehicle!! He went the extra mile for me even though he lost some business in the process. He saved me hours of time and effort. Thank you Chuck!”
“After sitting on the side of the road for two hours on a Saturday evening, having called every tow service I could find with the only positive response being "We can get there in 5 hours, it will be $493 to tow your car 2.4 miles..."
My employer recommended Fox Hill Auto Services. I called, they quickly connected me to Mike, who was there within 20 minutes. Mike was professional, and polite and my car and myself were quickly off the side of the road. I hadn't even asked the "price" because I didn't care at that point. Turns out it was very fair. Thanks to Fox and Mike for getting me out of a tough situation.!”
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“Dan and his crew were great diagnosing the issues explained everything that needed to be done and executed the repair in a timely matter at a fair price thanks guys!!”