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February 2024 by David Ogletree
I appreciated the efforts of David and Moe to work with me on my Mercedes ML350 purchase. They were always pleasant and professional to work with, gave me a great price and even arranged for a small dent to be pulled at very low cost. These are good folks, which is rare in the used car business.
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January 2024 by Will Tolly
Dave and Mo go above and beyond. Respectful and understanding and every car I looked at before deciding was well serviced. Skip the large franchised dealerships if you need a used car and deal one on one instead of multiple managers and back and forths!
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January 2024 by hassan zineeddine
I had a pleasant experience! Great choice of vehicles. Great people to work with, this is my second purchase and still top notch service. I recommend you guys to check them out!!!
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January 2024 by Barbara Babinski
I was working with Mo, who gave me wonderful service, always updates with the status of my new car. He made sure my car was perfectly running and ready to pick upHe was always communicating very quickly. I had a very good experience with Mo and I recommend him to everybody. He is very personable young man, smart and very intelligent! I am very satisfied with my new car and with his experience!
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January 2024 by Brian Gitau
There customer service is insanely pathetic. Yesterday I was interested in buying cars from them, in the process I asked the whoever customer service was chatting with me online if this is the same auto direct LLC I see In Alibaba, my goodness the customer service started telling me to stop texting In other words stop talking, the CS started being upset I even went further to explain that I was simply concerned if the Alibaba car dealer works for them or not and I was not trying to be rude because I was interested in buying cars from them but to my surprise I was already muted by the so called customer service who supposed lied in the resume on how to handle customers and clients . Even though I was muted I still texted that I'm glad I did not buy any car from them, because if this is their customer service then I'm out. I would rather chat with an AI than talking to a rude and entitled customer service . I was interested in buying cars not one car but at least auto direct LLC has shown me it's true colors . I must say I was blinded by the online reviews . The experience has been disgusting .
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December 2023 by Jacob
Mo, was a great salesman, he had excellent customer service. I recommend if you’re buying a vehicle from auto direct, have mo help you
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November 2023 by Tyler Crawford
They were able to help get me the the car I wanted even with myself having financial problems and that was a huge plus
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November 2023 by Alyx
Fantastic dealer. David was great and helped us with the paper work so we were able to drive off the lot the same day.
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September 2023 by Shayna Berthiaume
Coming to auto direct was the best thing I could have done , they are so welcoming and understanding and they treated me like family and really listened to everything I had to say and because of that I found a good deal and car that has literally turned my life around . I would come back here a million times again , I would recommend this place to anyone and everyone . My father actually referenced me to come here and I am grateful that he did . Mo and everyone that works here are very genuine and kind
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September 2023 by Jeff Cavalieri
Let the stress of buying a used vehicle be lessened by the quality service provided by Auto Direct . David and Mo run an upstanding business as they took care of an issue with a recent purchase that lesser dealers could of invoked the" as is " position. Instead they did the honorable thing and fixed the Audi . They went above and beyond, which is much appreciated .
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September 2023 by Abdullah Waheed
Huge shoutout to Mo, sold me a beautiful BMW low mileage for a great price , he also FULLY serviced the vehicle from BMW and made sure we left 100% satisfied and good to go . Amazing people and I highly recommend
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September 2023 by Ameen Nassir
Mo, the salesperson at the car dealership, truly went above and beyond to assist me in finding the perfect vehicle. His extensive knowledge, patience, and dedication made my car-buying experience exceptional, and I couldn't be happier with his outstanding service.
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September 2023 by Kyle Johnson
Guys are great here, I appreciate the communication they give me and keeping me updated. Special thanks Mo who was there from the beginning
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August 2023 by Sophia Garland
Beware!! Though the online reviews look great, bring a mechanic when you look at a car at this dealership. After checking out the reviews and finding the car I was looking for, I made a 2-hour drive to this dealership. While I test drove the car, I identified some sounds and issues, and the mechanic at the dealership assured me they would repair the exhaust and some other issues before I took the car home later that week. As they were fixing it, the price was not negotiable.I drove the car the day I was picking it up, and it didn’t make the noise as it had before, and I was told that the repairs had been completed. By the time I got home, the car was making a loud noise. I took it to my mechanic who discovered the exhaust system was disconnected from the engine, costing me close to $1000 in repairs. I would not trust their mechanical abilities. My mechanic also discovered that the dealership had overfilled one of the tires to 100psi. My tire was close to bursting from the pressure - which would’ve cost me a whole new set had it not been caught.I did contact the dealership about these issues and never got a response.I would not recommend this dealership, unless you want to be surprised with thousands of dollars in extra repairs.
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August 2023 by A. Nunez
Great help finding our car. Definitely recommend