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March 2023 by redlightdistrick
Great service and quick.. until today 2/26/23 they said they couldn't access the door when there is nothing blocking the door in the front or the back! There is access in cameo to all apartments and I Paid extra to receive it that day
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October 2022 by Alicia A
Very bad customer service! I called twice to get information on a package that is a week late and both times they said they would call me back but neither did!
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August 2022 by Amy Hurt
Great customer service. Fast and friendly. Always willing to help out. So happy we have nice people that are willing to help out even when there busy. ?They always know a face and a smile. Thank you guys really. You always weather through the storm. You guys do your best. Keep are mail safe. Five stars all the way. Thanks again.?
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May 2022 by Amy Brown
Great customer service. Fast and friendly. Always willing to help out. So happy we have nice people that are willing to help out even when there busy. ?They always know a face and a smile. Thank you guys really. You always weather through the storm. You guys do your best. Keep are mail safe. Five stars all the way. Thanks again.?
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November 2021 by ashley
It's mail what to talk about. The older guy knows me by name which is good ?
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September 2021 by Harold Stanley
These guys are great!
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March 2021 by J. Rose Konungrinn
Willimantic Post Office is the WORST Post Office I have ever dealt with. 10 years here so far & they've always been too lazy to do their jobs & bring packages to front doors. When our complex still had the old mail slots, they FORCED packages into them & DESTROYED multiple items I ordered rather than come to my DOOR, I had to have companies send replacements to my office in another town. I got a PO Box in another town & usually just don't use my home address anymore. I just ordered an Amazon package to my home because it will be too large & heavy for me, & they used USPS. Willimantic Post Office didn't deliver & sent notice that "mailbox was full/item was oversized". OF COURSE IT'S OVERSIZED, IT'S VERY LARGE, HEAVY, AND SUPPOSED TO BE BROUGHT TO MY DOOR. I hate this Post Office so much.
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December 2020 by Carmen Roman
Customer service excellent. Love my people at Willimantic location.
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December 2020 by Austin Price
Customer service is a joke. Stephen at the Willimantic office is the most unprofessional gentlemen I have ever talked to over the phone.
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July 2020 by Colleen Jordon
I use this post office at least 2x per week for 2 yrs. They are always friendly, helpful and knowledgeable. I really don't like going to other offices for our business.
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June 2020 by lily alvarez
Extremely miserable and very rude !!!!!! Maybe it’s time they get new people the ones they have apparently been doing it too long and HATE what they do !!!! This is Willimantic for ya ??♀️
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June 2020 by Jenilu Zboray
Hi. Since I moved from Coventry,, I have been going to the Willimantic Post Office for years. They are absolutely the best employees I have ever seen at any post office I have ever been at. They aren't just people working, they actually care about their customers and you can tell they all love their job. They are all happy workers and treat their customers good. I can't count the number of times they have told me, 'If you put your package in this box you will save money.' It never seems like I put enough tape on my packages going down South, or the times the boxes aren't even addressed yet and I am offered a marker or pen. Or the times I am running in the post office and I make it my the skin of my teeth. Or just recently when it was closing time and I just made the post office. Your workers are the best. They put a smile on my face. They all have a positive desposition and a warm heart. I will always go to the Willimantic Post Office because those workers are the best. They really do care. It is a great feeling when you know you are being treated with respect and kindness. Keep up the excellent work ????
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January 2020 by Kaylea Weir
Lost my packages, placed my packages in other people's mailboxes, simply just didn't deliver some days. Call service is horrible. Irresponsible workers. It's 2020, let's get our s*** together please. Disappointing.
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January 2020 by serahiever
Lost three packages in two months through this post office. Once the package came to the post office (according to online tracking) but never got delivered, and the other time the postman mis-placed the parcel locker key in others’ mailbox and the packages were gone. Can’t be more disappointed in postal service.
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November 2019 by The Honest Gamer
This is the post office for you if you want a supervisor handling your mail thst is okay with breaking federal law. My address is in South Windham and I use the South Windham zip code. The code inspector for the county says to use this zip, zoning at town hall, my individual mail deliverers all say to use south windham zip. The supervisor though demands that I use the willimantic zip despite the fact that my residence is not in willimantic. I have had bills not delivered to me and become late, and important information regarding my children from their doctors office has just gone completely missing all because of one man on a power trip over a single digit in a zip code.