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February 2024 by christian aliceas
Jackie has a-1 customer service definitely need more people like her in the auto service industry!
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February 2024 by C Stover
Julio answered the phone. Completely ignored everything I asked 3 times. Kept on talking over meAnd missed everything I said. Try to sell me Ford parts for my GMC from the wrong year. And when I asked him to correct it he hung up. Complete waste of my time
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November 2023 by Thunderhorse
Jacqui was so helpful with finding a particular product that I needed. This will be my preferred auto parts store!
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October 2023 by Bonita Calkins
Jacqui Stover was amazingly helpful today. She clearly is dedicated to assisting her customers regardless of the purchases made. Today she helped me discover that she couldn't provide a part that was only available through the manufacturer. Be sure I will be back when I can actually get a part for my vehicle! Thank you Jacqui!
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October 2023 by Murph S.
I went to the oriellys in willimantic ct, and dealt with the store manager Jackie. When I called yesterday, I was panicking and stressed out because other competitors were not working with me and she told me to just breathe and relax. She ordered the part I needed and it was delivered to the store this morning. She offered competitive prices, and still looked at me with the calm in her voice and her eyes and said relax your good. It was a good hassle free experience and I will be returning for sure. Wonderful customer service and very knowledgeable. This woman is a true vip. #virginiagirls #sticktogether
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October 2023 by christine matthews
I was having a battery issue with my car. Alex was very helpful in getting it checked and resolved for me. Thank you for taking the time to listen and help me.
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September 2023 by joseph Malon
I was looking for a part for my car. They didn't have one in stock. They ordered it in the morning, and I was able to get it that same afternoon. Much better service than I was getting from the other places. I will continue to do my business with them
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September 2023 by William Harper
Needed help with engine light, danny and fernando jumped right in. Found a leak in a hose, got me the right part and on my way i went. What a great little store. The Manager, Jacqui was very helpful with the other parts i needed as well. Great way to end my long daybas i work overnight. You have a customer for life!
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August 2023 by David Bower
Good experience and friendly staff. Just got one set of incorrect rotors due to a misunderstanding, stuff happens. Made it right and were apologetic, even saved me a few dollars in the end. Brakes and rotors x4 for under $400, I can't complain too loudly.
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July 2023 by Lynn Poodle
They are awesome people...very helpful
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June 2023 by paula jordan
matt from Willimantic ct store was an absolute life saver today!!!! He was very kind and was very nice polite while changing my batterry!! Thank you Matt
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May 2023 by Ascher Davis
Awesome service! I needed to change wiper hands so Jackie ordered them and had them ready by 7:30 am the next day and had them delivered to auto body shop! Great customer service and I paid less than auto shop was charging.Thanks again!
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April 2023 by Kevin Donohue
Had wipers installed. Great service, very friendly and helpful.
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March 2023 by Jackie Ryan
I was in the Windham store first thing this morning. I needed a key fob battery for my sons truck. The manager Jackie immediately took apart the fob for me and put the new battery in. While this may seem a small thing her sense of humor and excellant customer service set the tone for my whole day. She is a gem!
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March 2023 by MIKE PLOOF
Great customer service. Available parts always and if not they are pretty fast in getting them.
