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9AM - 4PM
679 Main St, Willimantic
Banks
“Maryann was so incredibly helpful and kind!! Gave me great recommendations for my accounts and explained everything so well I left knowing what I got!! I'd go in over the atm just to say hi to her again!!”
“I must admit,I wasn't happy when my bank of 20 years changed over to BERKSHIRE, but,. BERKSHIRE has proven to be the best bank ever. Even during the pandemic, BERKSHIRE did a great job. I couldn't be happier, they have a great set of folks that are always happy to help or answer any questions. I would definitely refer my friends and family to bank at BERKSHIRE.”
“This location has a great staff as opposed to the Willimantic CT location which by the way are terrible at customer service. Janet has worked with me and is amazing and Andrew from this location also has been nothing less than great. Andrew gas been helping me out with an issue and he's nice and friendly. Highly recommend Key customers to this Storrs CT location.”
“I had a great experience at this branch today, there were a lot of people and the employees were very busy, but they were professional and kind. Good team of people working there!”
“This location has a great staff as opposed to the Willimantic CT location which by the way are terrible at customer service. Janet has worked with me and is amazing and Andrew from this location also has been nothing less than great. Andrew gas been helping me out with an issue and he's nice and friendly. Highly recommend Key customers to this Storrs CT location.”
“Went there for a personal loan and was absolutely blown away at the professionalism, knowledge, and friendliness of all the staff at this branch. Right in the door I met Christine who was very pleasant and had me take a seat while she finalized my loan paperwork. Then I met Deb, who double checked everything making sure I had all the documents I needed including the proceeds for my loan. THANKS SO MUCH to all the staff at this branch for making the loan process simple and quick. My own bank didn't offer a personal loan as an option. I will be banking with M & T in the future.”
“Great bank I have nothing bad to say I’m almost 40 had many different banks and this one is the best! Life happens and for whatever reason a bill bounces they won’t let the company charge you more than one return fee, the only reason I didn’t give 5 stars is for two reasons when a customer gets direct deposit every pay period don’t bounce something for 2 dollars when there is money to cover it in savings and the second is I got a personal loan got it down to where I only owed 4 grand pay on time no issues, but when I asked to increase my loan they said oh no I have to pay the first one off to zero balance first, two bad things but it could be worse I could go and on about other banks and fee after fee. This bank helps their customers if u don’t have them u would get them! And with all the fraud people scamming I like the bank will alert and want a ok that it’s you, just don’t lock my card again at the grocery store check out, that was embarrassing;)”
9AM - 5PM
6 Storrs Rd, Willimantic
Banks
“A huge shout out to Ximena at this branch. Within 90 minutes she'd set up multiple accounts and completed credit card applications, PLUS she answered a heap of questions we had and helped us to make the best decisions based on our current financial situation and goals. She was able to explain everything in ways we could understand, and made sure we knew about the best deals. Ximena was also super friendly, down to earth, professional, and had a great sense of humor and joked with us. The whole experience was fantastic, and Ximena is awesome!”
10AM - 4PM
574 Middle Turnpike, Mansfield
Banks
“I have had an account with these guys (SI) for about 10 years. the transition was pretty smooth in comparison to the peoples/M&T transition. We opened an account for my daughter a few months ago and the time the teller took to help make sure we were opening the right account and explaining all the benefits and things my 16 year old should watch out for and make sure she does and doesn't do was greatly appreciated.I've never had an issue questioning a transaction on my account and having issues resolved quickly.The user interface on the website is very user friendly. over all very happy with this bank, the tellers and everything in between.”
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“I cannot say enough fantastic things about the Willimantic Branch (in the plaza). They are more like family than a business. As I've navigated into adulthood they are there to answer questions about interest rates, cashier's checks, credit cards, and investing. They really care about their customers and even though I live in North Carolina now, I've kept my account open just as a savings. I know I can call anytime.”