-
June 2024 by D Case
Several times in the past couple months I have had pharmacy staff announce to the rest of the customers in line what medications I am picking up. There was no effort made to keep it confidential. Very unprofessional. Also have received notification on my phone that there are meds ready for pickup and I get there and I am told they are not ready.
-
April 2024 by Concetta P
Very friendly staff, clean store and a good experienceoverall
-
February 2024 by Vadim Mostavlyuk
Messing up everything, never care about customers.
-
January 2024 by Jessica S.
I have always had excellent service at this pharmacy. I've never had an employee be unfriendly and they're always there to answer any questions I have. My meds are always filled on time and very rarely do I run into an out of stock issue. My only complaint would be trying to speak to a pharmacist over the phone is an utter complete nightmare. CVS makes you jump through every hoop before you can get to the prompt to say "speak with pharmacist." But the overall service you get at the drive thru or counter is worth it. Thank you CVS Winsted CT staff.
-
January 2024 by Carol Corsaro
We have got to say that this is the worst drugstore that we’ve ever had to deal with when we have been out of town. I fell in crack some ribs and needed some 6 inch wrap for comfort. When they tried to ring up what my husband found in the store, it wouldn’t scan.she went and asked the manager and she grabbed them right out of her hands and said we don’t sell those and walked away not even asking what it’s for. It’s the closest drugstore to my son’s house so we put up. That She went and asked the manager and she grabbed them right out of her hands and said we don’t sell those and walked away not even asking what it’s for. It’s the closest drugstore to my sons house so we put up. That store is junk. It’s trashed and crowded and there is not one person that works there that is helpful. Happy New Year’s CVS.
-
December 2023 by James Lange
They’re horrible at picking up at the phone the wait time is ridiculous and pharmacy always late on filling scripts another 20 mins then another 30 mins it’s always something
-
November 2023 by Choc C.
The girl at the counter in the pharmacy wasn't pleasant with customers. Didn't say thank you to anyone picking up a script. As I walked out I said wow she's not pleasant and another staff member heard me. She said what happened and I told her that the girl working at the pharmacy counter isn't friendly, the employee apologized. At least she was friendly.
-
November 2023 by Lori
Went to pick up a script and the pharmacy wasn't busy. Came home to find they messed up my script. Called and was on hold for over 15 mins and not one person picked up the phone. Will be changing pharmacies.
-
October 2023 by Giota Seaver
The last few times I have been into this pharmacy, the staff has been nothing but rude and answers everything with attitude. It not only happens with me but with other family members of mine who also use the pharmacy. They don’t take the time to explain why they can’t fill a prescription, just tell you no and walk away and when you start asking questions they get annoyed and start giving you attitude. You never know what someone is dealing with, especially when it comes to medical issues. Kindness goes a long way.
-
October 2023 by Giota Togridis
The last few times I have been into this pharmacy, the staff has been nothing but rude and answers everything with attitude. It not only happens with me but with other family members of mine who also use the pharmacy. They don’t take the time to explain why they can’t fill a prescription, just tell you no and walk away and when you start asking questions they get annoyed and start giving you attitude. You never know what someone is dealing with, especially when it comes to medical issues. Kindness goes a long way.
-
August 2023 by Libertad Martinez
Best place to buy, excellent customer service.
-
April 2023 by Colleen Griffin
I don’t think I have had one good experience at this CVS. The pharmacy is nothing but issues. There’s also never anyone at the front register leaving only the self check out available, half of the items never ring up properly or you need assistance in order to get them. Therefore, you need somebody there which nobody is ever around for, otherwise a register would be open. There’s just absolutely not one good experience I have had within this CVS.
-
January 2023 by Alyssa Benedict
Horrible service, pharmacy staff is rude and slow, prescriptions are never filled in a timely matter or they're out of stock of your meds and you don't know until you show up to pick them up. I'll be having my prescriptions sent to a different pharmacy going forward.
-
January 2023 by tina rice
Love CvsVery nice workers an very helpfulStore is always clean
-
November 2022 by Mike h
Whoever the woman is in the pharmacy that answers the calls is always rude. Terrible service.
