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February 2024 by Breona Coons
The food was not good, chicken consistency was like cardboard. The lo mein was cold and dry. Egg rolls were burnt and empty. Crab rangoons were the only decent part of the $35 meal. There were items missing on my order and the owner refused to refund my money, only advised for me to drive back to the store and get what they had forgotten despite living 20 or so minutes away. Don’t normally leave reviews but I would definitely not recommend this place even if everywhere else was closed.
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February 2024 by R P
God bless those who rated this place highly but I am writing an honest review so that this restaurant takes people and quality seriously. I went into the restaurant and ordered a takeout. Even though I was taking out, I ensured to tip well the only person on that place on a Saturday late afternoon. I ordered a soup, veg dumplings, fried rice and a kung pao chicken. Soup was decent. Veg fillings for the dumplings was very ordinary, but the sauce was good. Fried rice was absolutely atrocious, Rice was dry, old and uncooked, very bad for health to eat such rice. Kung pao was even worst, peanuts was old and smelling. It spoiled the dish and could not eat at all. Please correct your issues and improve your quality. I do not want you to hurt the customers and it is not good for your business.
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December 2023 by Steph Vinke
Ordered delivery and it arrived hot and quick! The food was exactly what I was wanting and cooked just right. The BBQ spare ribs were quite tasty and the egg drop soup was also great the next day. I'll definitely order again.
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December 2023 by Andrew Morin
We’ve waited well over an hour while there was one cook making all the food. There was no one else to be found working in the kitchen, or by the phones. Poor guy looked like he was fighting for his life, but was clearly not able to handle it unfortunately. We called for dumplings and wonton soup and it was well over an hour. I get being busy but we were quoted 20 minutes. They need to be better staffed to handle to orders that come in.
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October 2023 by Marissa Greenwood
Love this place ! Best Chinese food in town and the family that owns it is friendly and hardworking. Great prices and great service!
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October 2023 by Jody Fairchild
Spare ribs we slightly overcooked, hard to chew. Still my favorite for Chinese food will order again from them.
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October 2023 by Dane Obegenski
Was always good for years then I felt like for a while it went downhill but the quality is back if not better!
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August 2023 by kkehndrahh
Best in town. They are always so nice. We love the honey chicken.
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July 2023 by Aubrey L
Last time I checked chicken and broccoli didn't have hair in it. We called for a refund and they can only give us a credit. No thank you.
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June 2023 by AnnaMaria (Rhearay)
Always delicious.Great Chinese food.Closest to how they rock it in NYC.GOOD QUALITY
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May 2023 by Paul A.
Beef Chow Fun was dreadful. Almost no beef. 99% noodles and not flavorful. Also had the sesame noodles...ugh! I had to add my own peanut butter to give it flavor. A total waste of money. Threw out all of it..lesson learned. The place was filthy. I looked up at the AC unit and it was covered in mold. I should have known better than to stay but I was in starvation mode.
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March 2023 by Mark Prelli
Great food for take out lunch, tried some things I haven't seen at other places and it was all great.
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December 2022 by Dot Z.
Food is delicious which is why the service is to quick to even make eye contact. Appearance is much to be desired.
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December 2022 by Eleni S.
One of the worst dinners I have ever had. The chicken had a slimy, odd texture and the vegetables tasted from a can in the chicken and mixed vegetables. I also ordered sweet and sour full size and they gave me 1/4 cup sauce. The delivery was outrageous, but if the food was good, I don’t mind paying for the convenience. This was my second time ordering within 3 months. I will go out of my way to order from New Star in Torrington, they use quality produce and excellent proteins.
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December 2022 by Brian Sabo
You hear all the time of the owners are very nice people and the food's always good