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“Natalie helped me with some questions I had, and was very knowledgeable! I was worried about switching banks but I feel very confident in the interaction we had. The bank was very clean, and organized.Thanks for being a great local bank!”
8:30AM - 5PM
215 High St, Torrington
Banks
“Torrington TD Bank is The Best ???..I love Peter and Rich Cyr and everyone that works there..I recommend them Extremely Highly!!!! They are very friendly, compassionate, caring, helpful, knowledgeable and professional. I also love guessing the Jeopardy Questions on the Bulletin Board. ? Thanks to all of them for their long time assistance ?”
“This is my 3rd loan with NWHCU and can't say enough great things about them. This time loan was for a car purchase. Completed loan application online on Sun morning, by Monday morning, was approved with a fantastic interest rate. Check in hand to pick up the new car by Monday afternoon. Mike Z was great to work with !”
“(Translated by Google) I have an account with this bank for almost 4 years, they have always been cordial and have good customer service, sometimes you have to wait but it is normal there are more people who have to attend, I am not complaining, they are super friendly and I always go with my children, they give them a sweet(Original)Tengo cuenta con este banco durante casi 4 años siempre han sido cordiales y tienen buen servicio al cliente a veces hay que esperar pero es normal hay mas personas que tienen que atender no me quejo son súper amables y Siempre voy con mis hijos les regalan un dulce”
“Across the board, the best banking experience. Online or in bank (no matter which branch), service is amazing. Online, it's easy to navigate and more importantly, very secure; any changes to the site are always an improvement. In bank, everyone is friendly and courteous; a pleasure seeing their smiling faces. The staff is very helpful in providing financial advice; the loan process is painless. The personal touch of hometown banking at its finest.”
8AM - 5PM
777 E Main St, Torrington
Banks
“After using for-profit banks for years, I switched to local credit unions and never looked back! My first experience was with First Bristol (in Bristol, CT), and when I moved to Torrington, I switched to TMTFCU.TMTFCU is great. Friendly, small-town family atmosphere, flexibility when you need it, and prompt, courteous service, all delivered with a smile!Thanks for a great experience! Looking forward to banking with TMTFCU for many more years.”
“When my mother's bank left the Torrington area I wanted her to use a more 'national' brand since we lived in different states and it would be easier for me to help her if she used a national brand. Her friends encouraged her to use Torrington Savings Bank (TSB) instead. While I wasn't happy with the decision at the time, I am thrilled now. The service is unparalleled. I wish they were a national/global brand so I could use them. Every interaction feels so personal. Staff are committed to helping and know how to do what you need in a single call. If there were more stars I'd be giving them more stars. They really are amazing.”
“I had a fraud issue that was quite complicated... Locking old acct, opening new account, dealing with outstanding online bill pays, and more. I was helped by a representative name Janvi. Write that name down and request her if you go in. She was extremely helpful, knowledgeable, confident, thorough, professional, friendly, etc. She answered all my questions. She handled all my concerns. She was never stumped throughout the process. I will always deal with her in the future. Thank you very much, Janvi!!”
“Didn't like the switchover cause I don't like green ? but banked with peoples for 12 years. Patty is an absolute Saint of a woman, so helpful to me ALL the time and so friendly, and the crew just makes you feel like family. Wouldn't change my bank ever!”
9AM - 5PM
1180 E Main St, Torrington
Banks
“I have banked with Webster (business account) for four years and it’s been great. My local branch is out of Naugatuck but recently someone tried to fraudulently cash a check from the company I own at the Torrington branch. Leslie from that branch immediately called me (twice) to alert me that that a check was trying to be cashed and that the signatures didn’t seem to match. Eventually everything was sorted out and the bank saved me from losing about $900.So, thank you to Webster for being on top of your job and making security a number 1 priority!”
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“Had an account since I was a student and always received prompt and personalized service, can't get this kind of service at the national bank chains, thanks northwest!”