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June 2024 by Jim Dormer
Clean, safe, and climate controlled all with fantastic customer service.
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February 2024 by Marla Feinberg
We have Twice arrived at Westies with the wrong key. Jessica was very accommodating in getting us access, including contacting our son, the owner of the unit, in Chicago, cutting off the lock, and providing a new lock at a reasonable price. But more than anything, she was calm and reassuring. Our family has used this location for over 10 years. It is always a pleasant experience, even when challenging.
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February 2024 by Bryn Doyle
Super nice, super clean, and staff (specifically Lindi) were super helpful every time I was there making it quick and easy. It’s crazy to be touting the service of a place that simply provided me a 10x5 box to store stuff but it really made a difference.
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February 2024 by James Clamage
It's not often these days that a service or product or staff meet/beat your expectations, let alone beat them by a mile...but I have had such great experiences at Westy's in Wilton CT that I have to sing their praises. The facility is always impeccable; clean and bright and safe. The staff is helpful, empathetic and always willing to go the extra mile for you. I hear/read reviews that complain about Westy's price, and all I can say is "you get what you pay for", and what you get is an amazing experience that is well worth the price.
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November 2023 by Andres Ramos
Great experience storing furniture between moves. Lindi was helpful and friendly.
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September 2023 by Laura Ng
I have used various Westy locations. All were great but the Wilton one is superior! The facility is clean and cared for well. The staff, in particular Linda Durocher and Liz Romeo, are beyond helpful and efficient. It has been nothing but a pleasure to use this storage place! Thank you.
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September 2022 by Tom C.
This is a clean, well-maintained, easily accessible and rarely really busy facility with a very friendly, professional staff. I would give it a five star rating for all of that. The 4 star rating is because it is a bit expensive relative to other facilities and I can't choose 4.5 stars.
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September 2022 by Alicia Hart
Fantastic customer service, a shout out to Liz and Lindy, thank you. Clean facility, bright lighting and easy to get in and out of storage unit.
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August 2022 by Garrison Manne
Friendly customer service!
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August 2022 by Douglas Dooley
Clean well maintained facility. Staff has always been very helpful and professional.
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May 2022 by Becky Lai
Best customer service and excellent facilities! We leased a storage unit here for 6 years and the staff was always personable and helpful. I especially want to recommend Liz and Lindy. We were always impressed with the cleanliness, lighting, and overall qualities of the storage units. The hours are good and the fees are a great value. If all Westy locations are like this one, you can't go wrong with this company.
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December 2021 by kime hunt
Clean a bit pricey but that's Wilton. The only complaint I have is their policy about accessing customer service in person. You are not allowed into the usual room where the service desk is. They have set up a table outside which is fine. Last time I was there I waited for a bit before anyone acknowledged me. As soon as I began walking around the table suddenly there was urgency in asking me not to come in, I had a mask on btw.
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November 2021 by Dean Slack
Westy Storage did well for us no matter that we lived out of the state. Well run, clean, easy to talk to and even had supplies, ideas for moving companies and the use of their truck. Reliable, friendly and highly recommended. Five of five stars. Dean S.
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November 2021 by John Corcoran
Nice staff, very clean. A bit too pricy.
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November 2021 by Eva Chu
Excellent service and location. Very Clean.
