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November 2023 by Victor Owens
Worst bank ever. Will pull the fees they charge out of your account even when you don't have any money in it and overdrawn you even when overdraft protection is off to the point where you get sent to collections for fees they shouldnt have even charged you. Disgustingly predatory
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August 2023 by Bright Danso
Friendly staff and takes time to understand what you want, they’re so patient
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May 2023 by JR's Pocket
Friendly helpful staff. This location has never been overly busy when I have visited, usually waited on in a reasonable amount of time. I have had difficulty with the app not respecting my address and account holder names, had to contact staff because I didn't get a new ATM card before the old one expired, but otherwise I'm Happy with TD overall
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May 2023 by Vinny Mack
Went into the bank to make a transaction, I was greeted with long lines nobody wanting to help me one of the customer service agents in her little office talking to somebody about how she can replace her wood floors while you have 15 people piled up in the lobby absolutely deplorable experience.
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November 2022 by Donald Rodrique
Horrible customer service spoke to a representative in her office Did not help appeared to be more interested in who was in the bank kept looking out almost laughing then she abruptly said there were other customers but she did not help with my problem she needs to be fired
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November 2022 by Emiliano Lena
The ATM never works. It is very frustrating.
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October 2022 by Heather Stetson
I have never seen an ATM out of order as much as the ATM at this bank. If they are not going to have a working ATM a majority of the time they should not be charging fees to use other ATMs... Really need updating or another ATM at this location.
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October 2022 by Mari K
Great bank and I love doing business with TD but I don’t like it when they don’t follow up with you when you have issues.
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September 2022 by Diana Cruz
I hate going to this location every time I go the service has to be done over the window and the ATM is never working. The staff is also very rude.
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August 2022 by Steven Jakubaitis
Banking services in this branch are not good. It took over 7 weeks to add me as a qualified signature onto my elderly parent's two accounts, despite showing up in person with my mother and all the required ID and power of attorney paperwork. After finally being approved, I emailed the banker to consolidate the accounts. He said I would have to go to a branch to do it, which is a 90 minute round trip for me (he was aware of that). So, I called the 800 number, and it was accomplished in less than three minutes.
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July 2022 by Renee Chantry
Been going to this bank for years, always super helpful!
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June 2021 by Dimitriy Kosovay
ATM never works, went to withdraw cash for a private party purchase of a car of $10k the bank said they didn’t have it and I would have to wait 4 days to order it. Drove to Newington and they didn’t make a fuss. I live half a mile away from this branch and find myself driving to newington to use their services. Stay away, you’ll likely waste your time
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May 2021 by Mati C
i dont wanted to give them one star at all, they deserve 0! Staff is rude, customer service terrible, they dont pick the phone, atm is down most of the time, i dont know what else to say about this bank! i have think to close the account that i have with them, i dont have time but i will do as soon as i will have a day off! Definitely not recommend this bank
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September 2020 by Nadiyah Rahaman
Poor customer service. Staff were extremely rude and unhelpful. Definitely need to do better. I will not be returning to this location.
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September 2020 by Navindra Ramdihal
My first time at this bank and was sorely disappointed. Staff was incredibly and unnecessarily rude. I would sooner switch to another bank than re-visit this location ever again.
