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July 2024 by Jazzie Wynn
worker kicks people out hours early because “people wanna go home” - sign SAYS 9.. it’s 8:07 why are you telling me I can’t come in while my clothes are already washing?? Not sure if this is even a legit business??
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July 2024 by TheRealChad
This laundromat has really gone downhill. There is never anyone here early in the mornings so i figured i would come in the afternoon but there’s no one here either! I needed change and when i knocked on the office there was no attendant. i’ve been here a few times and whenever there is an attendant she just sits in the office all day being no help. She doesn’t seem to understand what i’m telling her it’s so infuriating! I don’t recommend this place they have no ATM even though the sign says they do, the vending machines don’t work, and the machines don’t work properly half the time. I WILL NOT BE COMING HERE AND NEITHER SHOULD YOU!
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June 2024 by Maria Segovia
On Sunday 5/12/2024 I was in the Laundromat with my husband. He had to go to the bathroom and of course it was locked. The lady working the 5pm shift said she didn't have the key. The same lady told me the same thing last week too. The door has a sign on it that states for customers only but you can never use it. The lady is to lazy to clean the bathroom so she tells you she doesn't have a key. I have been a loyal and steady customer for over 10 years since you opened the Laundromat next store. This is ridiculous that you can't use the bathroom.
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May 2024 by C. King
The opening time of 6am is very inconsistent. Sometimes they don't open until 7:30am or 7:45am. There's no contact information or person to reach anyone. Some of the dryers were out of order all the time. We no longer use this laundromat.
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February 2024 by Silvia Ambrosy
Clean friendly. Allways sipervision
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December 2023 by Kailish Roman
Most machines are out of service and when you put you card so you can turn on the dryer it charges you ( it’s suppose to be free drying when washing in the laundry ) and the worker does not say anything or she didn’t have a sign up saying if you washed there don’t put the card because it will charge you. When we asked who we can contact she said no one.
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November 2023 by Lucy-Luz Andujar (La flaca)
I understand that everything has gone up and the cost of living is very high every day. But they changed the washing machines, now they are smaller and cost more. On the other hand, drying is no longer free and if you go for the first time, the card costs 2 dollars for humble, low-income people, very expensive.?
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October 2023 by Ganesh Persaud
Customer service here is soo bad! There's never anyone here to help with issues. And when there is, they open Google Translate and stick their phone in your face for you to try and understand what they are saying! I've spoken to several employees who claim to work here, and neither speaks English! The machines are never working right. I put money in the machine and the machine ate my money without reflecting my payment onto the washer card. When I was finally able to reach someone, he asked me to write my name and number down on a piece of paper in order for someone to call me back, but no one has ever called. When I go back after work during the week, no one has any record of my name or phone number or what happened. The same thing happened to my mother except she lost $20. This happened over a month ago and ever since this incident happened I have been trying to get a resolution or my money back only to have the people who work here tell me that they don't speak English and that there's no one else to speak to! I should just probably find a new laundromat. Normally, I wouldn't make a big deal over losing $5, but I can't imagine that I'm the only one this has happened to!!
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October 2023 by Alexander Baez
The place is a mess..thr machines for money are out of orders..so are as the washer machines...the bathrooms are a complete mess..the place has a bad smell like water sewage...this place is a no nooo!!!!!
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July 2023 by gea may
My fiance & I regularly do our laundry here because it is the closest to us & we dont have a vehicle. I would live to rate the wethersfield ct location higher unfortunately I've had some not so great experiences. As far as the location itself, it is always clean & the washers are affordable & free dying is awesome of course, but online it says unlimited dying, not my experience. My issues always with certain staff, we have been treated not so great as paying customers. We pay, we are clean, even clean up after others! I feel because of our appearance we have been rude to multiple times. My card stopped working after I did a wash so the free dry wouldn't work and it was a huge issue to get it. And we lost the 13 dollars left on the card. One last thing, our clothes got locked overnight once because the hours shown online are not what they follow. Many positives but also negatives...for myself anyway. With that being said I'moonmy way now to do my laundry..wish me luck!! :-)How do I get ahold of the owner??? I've been there many times since initial review and the owner is never there. An employee told me ownership changed again and a bank owns it now.. I'm so confused, please let me know how I can contact you... thanks & hope to hear back soon.
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July 2023 by S
Have been going here for about a year and used to love it so much. The place was always very clean, plenty of machines that all clean/dry well, and friendly owners and customers. I am not sure if owners have changed recently as I have not seen the ones I met for a while or if just short staffed, but the place has sadly been going downhill the last few months. Half the dryers are broken or out of service, several out of service washers, and none seem to ever get fixed. Don’t come on a busy day or time of day because more likely than not you will have to wait for a dryer. The bill breaker has been out of service for over a month and the machine to load your laundry card doesn’t work half the time. I unfortunately would no longer recommend bringing your business here until they are able to catch up on repairs and maintenance. Hope to see them turn things around again in the future.
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April 2023 by Christopher Huertas
Used to go here all the time when I first got married. We moved so that's why we don't come here anymore. Place was nicely kept for a laundromat. Unfortunately bathrooms were locked all the time when we went. Needed to get a key. Loved the arcade room they had.
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March 2023 by Virgen Cartagena
Very clean place to wash clothes.
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March 2023 by Peter Babajew
Nice quiet place to do your clothes. Everybody minds their own business. Good!!!
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March 2023 by Juan Velez
Clean,plenty of machines and free dry when i wash here.
