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December 2023 by MV Meehan
I have had nothing but great experiences here. Maybe some people are negative because they come in with bad attitudes, or feel entitled to abuse the staff. (That could be the only reason they write such horrible reviews!)
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September 2023 by Kasem O
I bought some trimmer line here. It wasn't scanning & the guy at the register said $40.00 - I thought it was expensive ... but I needed it. I checked the price later - $20 but the guy charged me $40! There's thieves working the register!! Yeah, I kept my receipt.The guy who did this followed my wife and I around the store like we were criminals too!! WTH?When theft was on his own mind, no wonder he was thinking we were out to steal from the place.
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April 2023 by Donald Anderson
The owner Joe is a first class tard! Fudge him and his arrogant nasty attitude. Spend your money here and get treated like trash. The prices there are ridiculous. Save your money and yourself aggravation and go somewhere else.
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April 2023 by Thomas M.
Upon entering the "Shop-rite hardware", I was immediately met with a sense of dread, akin to that of a horror movie where the protagonist wonders, "Why did I come here?" Joe, the proprietor of this fine establishment, has a certain je ne sais quoi - if by "je ne sais quoi" you mean "bad attitude." He's got the customer service skills of a disgruntled honey badger, and the empathy of a cactus. To say that returns are frowned upon would be an understatement - Joe would rather wrestle a bear than take back that faulty hammer you bought last week.In the bizarro world of this hardware store, you'll find yourself browsing the shelves stocked with materials that have more miles on them than your granddad's old pickup truck. Most of these items seem to have been sourced directly from Aliexpress, the mystical land of questionable quality. The staff, too, is rather unique, with the majority of them seemingly around the tender age of 10, leaving you with the distinct feeling that you've wandered into a Dickensian workhouse. If you thought the age-old adage, "you get what you pay for," would apply here, think again! With prices more inflated than Joe's ego, you'll be left wondering why you didn't just go to a big-box store. But never fear, for Joe will be there to remind you of your mistake, berating customers with the finesse of a Shakespearean villain, all while sporting a grin that says, "I just love ruining people's days!"
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January 2023 by Catherine Corn
Lordy , you can find Almost Anything here.Great service As Well ??
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December 2022 by frank Dicioccio
Will NEVER go back the clown at the counter was a total J**** Understandably the glass I had could not be cut not a problem. He acted as if my being there was annoying to him. Later I found a piece that could be cut. Did I drive the less than a mile to go back to Shoprite Hardware. HELL NO. I drove to West Hartford 8 miles away to Capitol Glass. Woman at the counter gave me a warm smile and greeting. The price was great even left a tip. Will I ever go back to Shoprite Hardware Silas Deane Hwy Wethersfield. NEVERRRRRRRRRRRR.
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June 2022 by melvin soto
Been wanting to post since a while ago. But just want to say the owner is rude has horrible customer service. I think he is racist to be straight to the point….. I have never returned to the store since the rude, non caring service I received. And I’m a minute away. I’d rather go somewhere further ???.
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June 2022 by Héctor L Negron
They always have a little bit of everything. The only thing is that everything is so expensive in all these stores. Good, nice and Kind Staff
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April 2022 by Dino Mirica
Came in to get some stuff and the young guys approached me and helped to the best of their ability. Some old guy (possibly owner) came over with by far the worst attitude not only towards his employee but me as well in front of other customers. I support small businesses, but after this experience, ace hardware is where I’ll be going.
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April 2022 by Air X
Pretty friendly staff. Great location
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March 2022 by John S.
I received a flyer in the mail on 3/12/2022 full page offering propane refills $14.99, Two days later 3/14/2022 I went to exchange 2 tanks price was $17.99. I explained the only reason I came was due to price on flyer young clerk kind of laughed and said flyers were printed a long time ago. I will not be going back!
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December 2021 by Mik Nosmoth
Staff is great.They helped me find what I needed in a few minutes.Very helpful.
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September 2021 by Shawn Vine
They had the shelf hardware I needed. Staff is friendly and helpful.
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September 2021 by SCOTT NEUMANN
Great store ... they have EVERYTHING!
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July 2021 by Chris D
Rude and Poor Non- Friendly Customer Service Attitudes, Everything in store $$ double the price of others,Feel like their doing me a favor taking my money,Take the extra time and do yourself a Big Favor and shop at Ace Hardwares !
