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October 2023 by Abdallah Sahbani
Usually Idgaf but the smell of laziness reeks from that store second you walk in you see a whole row of shoes with stains and stuff and bunch of weared out clothing ? my first time going last time ever going but my point is I came in wit a big suitcase of cloths not knowing we have to use a bin as not mention in the website I brought a bunch of polo Tommy Nike and assist cloths maybe like 30 items within 20 mins they inform me they don’t want anything not one thing ? which is so absurd looking at their variety which I’ve come to realized they just lazy pos who did not check the bag at all as everything was in the exact same order ? you can’t tell me not one of those items aren’t of “quality “ it’s pretty clear their is no management at the store and their obnoxiously lazy front desk don’t waste your time you’ll be meet by bunch lazy “cashier representatives “ more like when is my shift over representatives ???
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September 2023 by Liz Smith
Very rude people working here, never sell my clothes again wasted my time.
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July 2023 by Beverly Therrien
I would give zero stars for this place if I could, if you are white, Caucasian, don’t plan on them taking very much of your things. I’ve observed this many times.
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April 2023 by Nat Fernie
I brought in a large bag of clothes, which they took a small fraction of, which included brands like shein and target brands and left the rest of the clothes which included lululemon with tags, levi jeans from anthropology and some brand new American Eagle jeans + clothes which makes me wonder if they even went through the entire bag or just skimmed the top. The first employee I talked with was very nice however the Second Lady was a bit rude
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April 2023 by Regan Shannahan
I love a good trip to Plato’s closet, however I haven’t been to the Wethersfield location. I stopped in the other day and felt very welcomed. I have gone to other stores and normally they don’t acknowledge your existence. However my experience at this store was quite the opposite. I was looking for clothes for my daughter and often struggle to know what she likes. I asked an employee for an opinion and she was more than happy to help. She took the time to help me shop around. I felt like a VIP customer as she helped me find the brands my daughter loves. I am beyond grateful for my experience at this Plato’s closet. Ashley was the name of the lovely girl who helped me and she deserves all the appreciation. I will never go to another Plato’s besides this. Thank you Ashley for all it help my daughter loved everything!!
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April 2023 by William E. Ricks
Make sure you bring clothes to sell in a plastic container with a lid. The lady was nice and let me slide with a bag this one time, so thank you.You don't get your money's worth for what you sell. Got 15$ for like 7-8 items that were never worn. Not sure it's worth the hassle and wait for that kind of return.
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April 2023 by Maya Norman
They didn’t take my gently used lululemon tanks or Alo leggings or Aldo heels - I get they have a computer system but the racks are filled with overpriced Shein, F21, AE, etc. Fast fashion is infiltrating thrift stores :-/
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April 2023 by Kia Smith
Staff are polite and friendly but don’t expect to make much from whatever you bring and remember you hard plastic bin!
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January 2023 by Lillian W.
Worst Plato's in CT possibly the USA. Something always goes wrong here. Don't waste your time especially to sell. I guess you can't expect good customer service from a group of kids. I had a big bin to carry in and I asked to check in before I brought the bin because I knew it would be a hassle to carry my purse, wallet, and bins. They said no and when I got my bin someone with another bag rushed in front of me. Instead of taking my ID because I was there first. The staff member continued to check in the other person and said nothing about their bag. When I've been denied several times at this location because no bags allowed. I've been to all the Plato's in CT and NY. This is the worst one. No consistency, no management, long lines because staff doesn't know what their doing.
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December 2022 by Laura Liz
Honestly I love the store but seems as if they raised prices and 9 out of 10 times I go there I hear the employee’s talking sh!t about customer’s that just left…. Which is a turn off for me to shop there.
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November 2022 by Autumn Flint
Honestly don’t waste your time trying to sell clothes here. I brought in 6 pairs of jeans. Levi’s, Garage, Brandy, & Urban were the denim brands. They accepted all 6 pairs along with 2 sweaters and another pair of pants and tried to offer me $25. Just literally a scam at that point.
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October 2022 by k j
Went to get rid of some clothes I hadn’t worn. Got $22 for 3 items but they took a forever 21 sweater which was $24 and a windsor dress that was $60 itself, both of which still had tags on. Doesn’t make any sense.
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September 2022 by Geoff Hasson
Second time bringing in clothes and shoes to sell. Everyone at the counter was friendly and welcoming. Not as much as you could get reselling on eBay but easy and local without having to ship items. Overall good experience. Thanks!
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August 2022 by L Johnson
Slow. Everyone's mom is shopping. One line three empty registers and one is on break again .... Music is swear city and if there's one register someone should clean up
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May 2022 by Silvia Colon
Their prices are okay. They don’t have a huge selection. A lot of their clothes agave stains and holes. I went to go sell some of my clothes. (New tags, great condition) they refused to take them. She gave me an attitude and threw my clothes at me. I saw a woman come in with her clothes after me. They took her clothes back. She didn’t give her an attitude and her vibe completely changed. She was more upbeat. I’m not sure what the difference was. (I am Latina she was white) it’s the only thing I can come up with at this point. I’m not sure how a store like this can get away with this. Also? There was trash on the floor. I asked for a manager but kept getting the run around. I have called the store for the manager. Corporate or whoever runs the show will be hearing from me!
