-
November 2023 by Zachariah Zannoni
Difficult to navigate inside the store, narrow pathways. Prices are much higher and the overall quality of items is less than previous years.
-
October 2023 by John Prescod
I learned about this Once shortly after the birth of my son. I wish I'd known a year earlier when my daughter was born. We found clothing we were paying full price for on their racks for a fraction of the cost. In some instances, they still have their original tags.You can find good clothing and shoes, in all sizes. This includes items for babies, toddlers, kids, and youth. They also have cribs, strollers, accessories. All items are also in good and sometimes new condition. Staff is helpful for the most part and they have seasonal sales, including on Halloween costumes.
-
September 2023 by Sydney Kelley
Great selection of clothes for all child sizes. Staff was nice but there were 4 young adults behind the counter and only one cashier when there was a line. It's definitely a "help yourself" type of place.
-
September 2023 by Suki Ee
Corporate needs to check these workers. They are very rude and need to work somewhere else and not with customers if they are going to be acting like this.
-
September 2023 by Eve R.
I recently shopped at this location and saw my favorite manager Stephanie! I loved her when she was in the Manchester location and pretty much followed her to the Wethersfield location too, and the experience was great as always! She’s one of the nicest employees and is always asking about my kids :) The sales team was extremely helpful, and it made my experience so much better since they are always willing to show me where an item might be or go over any discounts or sales running at that time! The product selection is also always quite great at this location and it’s one of the more clean and organized stores which is why I don’t mind taking a bit of a drive to come here rather than the location a bit closer. Thank you Stephanie and the Wethersfield team for always making my shopping experience a great one (even if I always leave with way more than I intended it’s so worth it lol can’t pass up the great prices ! )
-
September 2023 by Tiffany Cherry
If I could give 0 stars I would just because of the manager Stephanie. I've never met a person as rude as her. We had a problem and instead of helping when we approached her we were greeted with a horrible attitude.
-
September 2023 by Mya Rios
The manager there Stephanie has THE WORST ATTITUDE AND 4 CUSTOMERS LEFT THE STORE BECAUSE OF HOW SHE TREATED ONE CUSTOMER.We asked for her bosses name and she replied I don't need to tell you that. She needs to be fired asap because if she's treating customers like that her employees are probably getting it way worse. Smh
-
August 2023 by Ana B.
Yesterday I went with my friend and her 11 month old son to Once Upon a Child. I knew this was a kid's consignment shop, I just never knew they had so much more than just clothes. First, the clothes are really well organized. You've got the boys and girls sections, then they're sorted by age/ size, beyond that they're sorted by color and type. All the green size 3T tops would be together, so it's much easier to find what you need, or at least look where you might find something. Unfortunately, I've noticed most items are pretty worn looking, especially in sizes where kids are more mobile. The pants are looking pretty thin around the knees. The shirts look like they've been washed so many times the original color is questionable. Like most consignment shops, you've got to spend some time digging till you can find a gem. In addition to the clothes, you can also find strollers, bouncers, shoes, books, bikes, toys, school uniforms, dance leotards, tutus and dance shoes.Some toys come in their original packaging, others are packaged by the store staff. There's also a whole bunch of toys that are just thrown there, looking like a total mess.This store has a lot of variety for your growing child. I would stop by, there could be something you may find in decent condition at a fraction of the retail cost.
-
July 2023 by Seifer Almasy
Wasn’t a fan of “One time courtesy and we’ll place a mark on your account” salty phone call center-like attitude received by management due to not having a bin. I was unaware of this unusual “policy”. -Do better.
-
July 2023 by Charlotte Morganson
I love this store because of all the cute and trendy clothes my children can find here! I have an older daughter about 13 that shops here regularly. You can also find some Corpus Christi uniforms for super cheap because of the location ?!
-
June 2023 by Theresa Colquit
The first time I went in and brought clothes nothing was explained to me. Not their pricing, trade ins, time to retrieve and they entered my phone number wrong.. The second and last time I went in they took an almost brand new pair of sneakers but left the box in the bin leaving me to assume they were still in the box and not taken for consignment. They took items bought from their store with tags yet gave me pennies for them. No one spoke to me and again no one explained which items were and weren't taken and why. I understand it's a consignment store but this sitore robs you and are unprofessional. The money was going to be spent back in their store but not anymore.
-
June 2023 by Shaniqua K.
Checking in my stuff to sell was great. Nice and easy. Coming back to pick up the money and take back what wasn't accepted was terrible. The young girl that checked me out was unfriendly. No personality. Her attitude was take it or leave it. Which is obvious but her attitude didn't have to suggest it! Anyway, I was handed the money with no further instructions. I had to ask for my tote and then she says "it's in the middle" and proceeded to turn her back and walk away. I go to get my tote and it had an item that wasn't even mine in it and my lid was placed in someone else's bin. It's not a big deal I guess. This was just very off putting after the attitude I sensed.This was my first time in one of these types of places so I couldn't understand why I only got $60 for $150/$200 worth of clothes, sandals and a Fisher Price activity bouncer. Most of my daughters stuff still had tags on them and they took almost everything except the onsies which is understandable. I do not recommend selling your stuff her. I only accepted the offer because I'm decluttering my home and I don't have time for postmark or anything.To conclude, the service is inconsistent, the price you receive for new items is 30% if not lower. You can Sale at your own risk or if you're like me and just need your child's outgrown stuff gone. Good luck.
-
May 2023 by joni sala
I have dealt with the same RUDE woman the past two times I have been there. Today was my last visit. I won’t be coming back. I have given this business 5 years now of my business.
-
April 2023 by Amanda R.
The worst one of them all, don't waste your time. The bathroom was atrocious with eyelashes and price tags stuck to the floor and clogged toilet and old French fries on the diaper changing station. Unfriendly staff and just overall seemed dirty and unkempt. Don't know how they're even opened still.
-
March 2023 by Amanda A.
To set the stage, I'm a new mom who had emergency surgery (is still recovering) and has a lot of back issues at the moment. When you pull up to this location, it says that there's a fire lane and no parking right in front of the store. And because of this, I parked, found a cart that could accommodate my daughters car seat, and the tote bucket of clothes I was looking to sell prior to entering the store. When I walked in to the store, clearly struggling, an older associate huffed and said multiple times that I couldn't bring a cart into the store. Hearing her, I stop my stopped the cart, tried to pull the tote bucket and my daughters car seat out in preparation to wheel the cart out of the store. The associate repeated multiple times that I that I wasn't allowed to do what I was doing and couldn't have the cart in the store. Instead of offering help she acted exacerbated and told me I wasn't following the rules. So I asked her where the rules said this, and that I wasn't trying to be a pain in the ass, but that this was the only way I could balance, the tote and my daughter. The associate continued to be rude and said she would stop doing what she was currently doing to check me in because I wasn't following the rules. Another associate finished checking me in and went over how the process of selling clothes work at the store. The rest of the transaction went fine, but when I left, I made it a point to tell the manager that I felt uncomfortable when I came into the store. The associate I first encountered was there there and I told her that offering help would have gone a long way. I also told the manager that there was a fire lane no parking sign outside the door, and she explained that the local police were OK with customers of the store parking there to do drop offs. Unfortunately, this information was not available prior to my transaction. The associate I first encountered continue to scarf and snicker at me as I walked out of the store.
