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March 2024 by Mary Mele
Kid-friendliness: This location is very kid friendly. All the staff treat the kids special! ?
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March 2024 by Giovanni Negron
Awesome workers tonight kind and
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December 2023 by Rose Karotkin
Slower than molasses in January . Encourage the food handlers to stay off their phones. Sheesh ?
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December 2023 by Dustin Armstrong
Check your order!We ordered 2 sandwiches, and they gave us 2 *halves of a sandwich (1 piece of bread in each box, etc).Lady at the counter smirking / bad attitude when we had to go back in to get out fixed...
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December 2023 by Ortiz
All the females had a huge attitude, 12-5-23 i asked for a certain amount of pumps which im getting charged for and turns out they didn't even had anything basically other than coffee and creamer, but i got charged $4.21 for the iced coffee smh??♂️
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November 2023 by Nat Shanice
Update: take you money and go to the Dunkin down the road.. you'll get it in 5 minutes or less with no attitude.. this drive thru is the worst and coming inside to order is even worse than that ... Why does this drive thru always take 30 minutes now for an order? Literally 30 minutes in line and only 3 cars ahead of me.... there's no need for a drive thru anymore.. they used to be really fast and convenient ... now I'm late to work everyday!!!!!!!
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November 2023 by Yandel Rivera
WARNING ?⛔️BELIEVE ALL THE BAD REVIEWS ON HERE This place was horrible to me & me being so calm on how customers get treated here today October 17th came in asking to warm up food just to be warm and was refused then I didn't want really cold food so asked for my money back the lady in blond hair was so rude & horrible kinda like be little me it was so embarrassing for her not me everyone was shocked on how horrible she was Dunkin shouldn't have people like that working or managing a place with people like this then the little girls that were working there didn't wear gloves touching their faces it was just horrible I will not return to this place again hope dunkin donuts train the girls better so no one has to go through this
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November 2023 by Claire Keany
Literally NEVER get an order right! I was there at 6:45 this morning with NO ONE infront or behind me in the drive through. Repeated my border 3 times and still got the wrong coffee and not what I asked for with my bagel! This is just sad when 3 people working in an empty restaurant can’t get TWO items correct!
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November 2023 by Migdalia Holtan
Today OCTOBER 17TH 2023...This place is a dump people please believe the negative reviews on here especially with the service when I went in I saw workers not using gloves touching people's food with hands when I see them touching face & nose it was gross & also workers arguing with customers it was bad poor customer wanting her food warm & they refused to on top of that the blond lady at the register so mean to the customer just because she wanted her money back because of bad service & COLD FOOD I walked out Never again will I go to this Dunkin again & to the owner I hope they see this & fire those girls or train them better because it was sad the way they treated customers I hope the lady that went through this puts in a Negative Review as well ? I'm disappointed about this place especially that blond lady as well that gave her a hard time I will be posting a picture of her as soon as I know how
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August 2023 by Will J.
This seems to be the only Dunkin I've been to that won't allow me to order an iced coffee and have no ice or the ice on the side. There always seems to be an issue when placing an order here. The staff is either rude and trying to hurry up or talk to you in a condescending voice when you have questions about the menu. I have free coffee to this location for the rest of the year but now I don't even want to come here to redeem it. Would recommend going down the road to the other locally owned Dunkin as you wil get much better service from the employees.
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July 2023 by Ricardo F.
If I could give it less than one star I would. Didn't even get a chance to order anything. We pulled up and the lady seemed like she was in a rush to get us out of the line. She gave us the feeling as though we weren't going to find a particular item no matter the substitution we asked. We decided not to buy.
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July 2023 by Jayson Watson.
Great I love dunkin only issue sometimes is they don’t put enough Carmel in my ice coffee but that’s just me being a pain
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June 2023 by 777 Julian
They made me wait 8 minutes to order and nobody was there I was the only one in line. They’re slacking off and not attentive.
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June 2023 by Matthew Read
Place is awesome ? service is fantastic ⭐️
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June 2023 by Peter Vernacchia
My wife went to pick up some food/drinks. As per our usual order at every dunkin we go to nearly every day we get less ice. This is not what the machine puts out when you select less ice.I personally go to Dunkin, embarrassingly, every workday and get the exact same drink at every dunkin from here to East Hartford. Yea, they take a little bit out of my drink, but not this much.Yea, the staff was nice, but you also need to have a sense of understanding. Whoever the owners are of this location should be ashamed, having to have their employees deal with stuff like this.But also, as I'm writing this, my wife's avacado toast only has toast and avacado spread. None of the seasonings it's supposed to have. So now a minus one on staff/food.Hartford location is significantly better than any of the ones here in Wethersfield. They have a smaller staff, no drive thru and buiser. Goes to show which owners actually try to have a good experience. There is no reason for them to be ripping customers for less than a cent of coffee because they want less ice when the majority of dunkins put too much ice. And I do not want to hear it about machines. I see them making it, pouring it, etc. Not machines doing it. I've worked fast food. I know the costs and ins and outs. They're not losing money by filling up less ice drinks. They're literally saving about $5 a day if that by doing this.