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December 2023 by Michael Walker
Awesome team. Great customer service, tech support is top notch!
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September 2023 by Mike Sce
Had a hard drive crash on a Sony Vaio All in One desktop. Repair was satisfactory, technician was professional, but the price was over the top almost $700 for diagnostic, new hard drive, backup and repair - invoice was not broken down for the details of the charge. All my peers said that was crazy for the work that was done - should have been $200 to $300. Conclusion, with Compu-Teck get a total price estimate before the job is undertaken.
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June 2023 by Diane Tyszka
Quick to respond to any service we need on our computersOur experience with Compu-Tech, Inc. has been very good. We usually call them when we are in need of repairs or servicing on our computers here in the office. Their communication over the phone is excellent. They are very quick to respond. They usually send the first person available first thing in the morning. I have never been down out of service due to neglect on their part. They've always been right on the ball. There are couple of different technicians that come to do the work. Depending on the type of problem, the time it takes them to fix something varies, but they always let us know whether it's going to take a while or be a quick fix. They're all very good. I have had no problems, and I can confidently recommend their services. Hopefully, they will do the same good work for you, which I am sure they will deliver on.
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May 2023 by Melody Belanger
Great JobTwo team members came out to provide my business with a quote. The quote was received within days and I was able to schedule work the next week. The tech, Amid, came out and provided my business with what was needed. He was knowledgeable about what he was to do and kept me informed on what was going on.I would highly recommend Compu-tech for your business needs.
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May 2023 by Nicole Pugliese
I was happy with the service that we got from Compu-Tech.Compu-Tech, Inc. set up a telephone service for us. We bought new phones and they came, installed them, and trained us on how to use them. They were competitive with pricing and they had good customer service.
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May 2023 by Nancy S
Satisfied CustomerOur manufacturing and engineering firm just had a complete system upgrade. The transition went very smoothly and our system is fantastic! If we ever call for service or questions they answer promptly. Very helpful when they can "remote-in" and fix our issues. Staff is professional and courteous. Very satisfied with the service they provided.
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May 2023 by Lorri Higley
I had a wonderful experience with Compu-TechOur office was relocating and the owner wanted to the last minute to purchase and schedule phone service. Compu-tech was wonderful throughout the whole move and install situation.
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May 2023 by Diane Lagace
Prompt and courteous serviceThe team at Compu Tech has been patient, prompt and courteous to us. They have the knowledge base to complete many tasks. We have a couple of outstanding issues, but nothing that will stop business, I would recommend Compu Tech to anyone asking for IT support.
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May 2023 by hany cam
Very knowledgeable. Learned my needs and building a system to protect my companyRelocating business and needed site and needs analysis. Very thorough, helpful. Great advice and strong recommendation for all products and services needed. Full service. Even offered business perspective on other areas of business that have been helpful in planning my move. Great company and strongly recommend them. Can build computer systems and networks to handle my requirements.
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May 2023 by Alexander Mikkelsen
Highly recommend.Compu-Tech has setup and is managing our network infrastructure. The communication between them and our business has been good. They are very thorough with their work and with providing us with any information that we need. They are responsive, reliable, and knowledgeable. I have been happy with the service. I would highly recommend them.
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May 2023 by Pamela Garcia
Easy to do business with.Compu-Tech has done several projects for us over the past 5-6 years, and for the past 6 months we have had a professional relationship with them. Currently we are dealing with one of the women at Compu-Tech who is helping us put together a new security system complete with cameras and interface. She has been very helpful and communicative. She has been responsive and easy to reach if I have any questions. Their entire team is very thorough, and they have walked us through a lot of the process and information. It will probably take a couple of weeks to setup the system. They have definitely been easy to deal with.
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May 2023 by Yellow Hills
Professional, Quality ServiceWe have had a very good experience with Compu-Tech, from quote to completion of the work we contracted with them, as well as on-going service for any IT issues that come up, even for items they weren't originally responsible for. Stephanie, our primary contact, and Daksha are always available and prompt with their replies.
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September 2021 by Michael Z.
Hard to find a company to repair an old landline. But they came out and fixed It. thanks so much
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January 2021 by Valerie Nakonechny
I am the Office Manager for a civil engineering firm. We have used Compu-Tech for the past several years for all of our IT needs and I couldn't be more pleased. Their entire staff has always been pleasant, professional and highly responsive to our needs. Jay Shah and Fred North work closely with us on recommendations for hardware and software purchases and with troubleshooting issues as they arise. Their techs (Amit, Bryan, Brian, and Davy) are great and each have their own individual specialties and strengths. Daksha Shah is our main point of contact for our service calls and let me tell you.... She. Is. Fantastic. She forwards each service ticket to the tech best suited for the issue at hand - a system that ensures that every issue is handled promptly and efficiently.If you're looking for a company that is up on the latest in technology yet still offers good old-fashioned customer service for a reasonable price, Compu-Tech is it! I highly recommend them to anyone in need of IT services, computer repairs or new computer equipment. You won't be disappointed!
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January 2021 by Tabatha LaPalme
I am the Manager at Manchester Awning & Canvas Products, LLC. We are located in Manchester, CT and during some renovations in 2009 I called Compu-Tech to run new phone and Ethernet wires for all the computers and phones in their new locations, as well as installing our new phone system. Not only were they there the same day to make sure we were up and running asap. Jay the owner sent out a tech that walked me through the whole process before starting and after to make sure that I understood what they did and how the new phone system works.They were very neat and cleaned up after themselves.Because they did so great, we have used them for many other things over the last 11 Years. From upgrading the phone system, new computers, monitors, routers, routine maintenance on all 4 to 5 computers, anti-virus protection and power backups on all of our devices. They also do web hosting and currently host our website and E-mails. But most importantly Compu-Tech got us two new Nas Devices set up to do all of our networking and file storage between 5 computers. This is crucial to our functioning as a semi-paperless company, as well as working from many different computers. It's also our own safety net for if we ever had issues and something happened to one of the devices locations, we have the other with ALL of our files and programs located at another site. This Nas system they set us up on is the most effective especially during this time due to Covid-19. We can access this network from our home computers very easily and not miss a beat.Sense 2009 we have called them for all the IT work we have needed because of the great response time, fair pricing and communication they have with us. We have a current ongoing business relationship to this day and I have no complaints. Every time I am in a jam or need anything I know I can count on getting a hold of Jay Shah owner of Compu-Tech or any of their service or sales team members to get the issue resolved in a timely manner and make sure it is the correct solution for us.
