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May 2024 by Gulnur Avci
I took my car in Monday this week for an estimate on damage done by a drunk driver who hit me and ran away the night before. I needed an estimate ASAP because I need to reach out to the offending individual's insurance to see if it was legit, since they ran off before the police could arrive to avoid a DUI charge. I have called them three times every morning at 8AM throughout the week and now it's past business hours on Thursday. Every time they said they were busy and would send the estimate that day, three times, and they haven't so the review is for promising service they refuse to provide.
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December 2023 by Dan Kronick
They do great work and are very nice people there...they did a great job on my Ford escape
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October 2023 by Scott Modena
Always helpful
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August 2023 by Joseph Deyulio
This place never called me back as many times as I went there and called they never called me back they never scheduled an appointment very poor reading
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August 2023 by Robert Thompson
They did a great job , Thank you guys
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August 2023 by Ida Lowe
Excellent servíce!
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January 2023 by António Domingos Ferreira Martins
Excellent place to repair your car.Over a year ago I took my Mercedes to Westport Auto Craft.After the repair, the first thing I did was to check the work down.Couldn't find any defect at all. I checked it in the shade and in the sun, different angles, and I couldn't find any difference front the area repaired to the factory painted areas. Perfect match!In September of 2022, I took the car to Europe. Here, I run over a rock and I bent the right front control arm. The part wasn't available here because Mercedes stopped making it. I called USA and no new parts were available there either, same reason. I couldn't find neither new nor used.This was a big problem, my car would be useless.So, I called Westport Auto Craft, my last hope at this Point.Mr. Martin, immediately agreed to help me out. He called some numbers and today I got the part. Used but looking like new, and came with extra suspension parts.He was very nice and I was impressed by his willingness to help.The best in workmanship, professionalism and willingness to help his clients.António D. MartinsPS: Not related.Service: Body & Trim
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September 2022 by Shawn Maignan
Went through this business after a car accident. They did a decent job with the repairs for the most part.Communication wasn’t the best and they gave/continue giving me the run around about something that needs to be fixed in my trunk. I’ve been “waiting” for this piece to come in since March now. Lol. I know it’s not coming in, but I love calling in for Rob to act like he’s calling Honda and then coming back with a bogus timeline.Now, my trunk shuts awkwardly, but what ever, I’m not dealing with the hassle anymore. My car drives.. but if I pay for a complete service, I would like all of it done & for you guys to honor your promise of fixing my trunk “the following week”.Service: Body & Trim
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September 2022 by Diana C.
Absolutely loved this place ! As a Women who knows little to nothing about cars they made the process smooth & easy. I loved how honest and open they are about the whole process, quoted me on everything from the price, to how long it will take the part to get in ( updated me as soon as the the part shipped & moved up my drop off date) & how long the actual work will take. They did all the paperwork for the insurance for me & made sure the work was done promptly and in the time frame my insurance would cover for a rental car. I couldn't be more grateful for Rob & his team & the wonderful work they did on my car ! Thank you, Thank you, THANK YOU !!
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September 2022 by Rich V.
Honest! Yes, you heard that correctly...An auto-body place that's actually honest! They did everything they said they'd do and they charged what they said they would charge. The only guidance I'd give is: Make sure they have the parts they need BEFORE dropping your car (assuming its operable) to avoid additional delays.
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August 2022 by Miguel Saldana
Very efficient group of people, they’re simply awesome and great people. Thank you!
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August 2022 by Geo Wilson
Way to hold us (Enterprise of Westport) down. WE REALLY APPRECIATE Y'ALL
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October 2021 by Caitlin Elizabeth
Westport Auto Craft is absolutely amazing. 100% recommend. I have brought two of my cars here for auto body repair and they have exceeded my expectations every time. I just got into a car accident in my Audi convertible and they fixed it perfectly. The car looks beautiful like nothing ever happened. I couldn’t be happier. And everybody there is so nice and informative. Plus, they have great prices. If you need to get your car fixed, go here.Service: Body & Trim
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October 2021 by Rudy Luna
Took my car on Monday and my car was ready for pick up on Wednesday. Very professional and shoutout to Ron! Thanks for helping me.
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September 2021 by shubhinder Puri
BEWARE ! My auto insurance company referred me to westport auto craft to have my car repaired after an accident. Instead of finishing it in promised time of 1 week they took two weeks. Multiple calls to enquire went unanswered. When they gave the car back the camera on front fender was dislodged and car kept alarming. The center cap of wheel was missing.I had to take it back to get camera fixed. I will have to take it back when they get the center cap.Multiple trips to this auto shop, big nuisance and hassle. The persons are rude, unapologetic for their mistakes. They don’t return calls. USE THEM ONLY IF YOU LIKE TO HAVE CONSTANT HEADACHE
