One of the worst customer service experiences I’ve ever had. Tried to exchange a sweater one day after receiving as a gift for a different color, only to be denied because I’d removed the tags. Avoid at all costs, or at least stick to e-commerce.
January 2023
Worst customer service experience of my life. Not what one would expect for the price point. I will take my business elsewhere.
August 2022
Came as an invite by text for a sale that apparently doesn’t existHave spent at least 10 k at theory in the last couple years in several locationsAnd greeted with a nasty toned “sorry my friend “no sale for youOn august 6Lovely customer service here
