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February 2024 by Andrea A
They have a terrific variety of items at reasonable prices and the staff is very nice.
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January 2024 by Aaron S
A lot of fashion variety and appealing pieces. However there is no customer service provided, no greetings or announcements of current sales. It’s very difficult to get any of the employees attention. I was waiting at the register for more than 15mins in a store filled with more employees than shoppers!! The store layout doesn’t define women’s/men’s.
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December 2023 by JM R.
Very rude staff. They never say hello when you walk in despite the store being empty every time I've been in there. They make snarky comments about items brought in for consignment. The merch is fine and I've bought some nice items and sold some things. It has to be the owner becasue that kind of customer service trickles down from the top. When an owner or manager is rude, the staff feel entitled to be rude as well. There are much better places to shop pre-owned clothing in the area and in NYC with nice and friendly staff.
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November 2023 by Angela Green
It is 5:40 pm. On the websites and on the door closing time is published as 6:00. The door were locked and the staff was in an hurry to go home. Why in the world you are not considerate to the public and respect Storrs hours published. The owner needs to be made aware the disrespect and disappointment caused to customers, especially those traveling from far!!!
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October 2023 by AA A.
I have left designer brands and never got paid. The said I needed to call them and I forgot. I guess their too busy to help the consigners
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June 2023 by Lena B.
Great high end brand label clothes, shoes and accessories in a beautiful store with clean dressing rooms and helpful associates. Chanel, Gucci, Prada, Fendi, Manolo Blahnik, Jimmy Choo to name a few favorite designers are sold there!!
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June 2023 by Jackie R.
Awful business! Do not buy anything there, most items are significantly damaged none of the staff points out the imperfections so you cannot make a informed decision. I spent over $2,000 on a Chanel item, I asked for a necklace the item was actually a belt. The items are not marked with a description. Now I am left with a belt ( sold as a necklace) with major damage and no other consignment store will except. The store is old, dingy and smells. 1 star is only given because you can't give a 0.
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April 2023 by Maria L.
What's sad is that places like this survived the pandemic yet places that know how to treat customers shut down. The level of rudeness and no class is palpable in this store. It's true what they say money doesn't buy class
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February 2023 by Louis Kovach
A great store..
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January 2023 by Jennifer P.
I don't know why the store has such a low rating. Whenever I have been there, everyone is very nice and helpful. Yesterday I bought a shirt on sale which was supposed to be a final sale. When I got home I found it was a bit too big, but knew they had a smaller size. When I went back today, they very kindly exchanged it for the smaller size - - even though I didn't have the receipt and had taken the tags off. The salesperson did this without question. The store is always clean and has a beautiful selection of clothing. I think it deserves a higher rating and recommend it for people who are interested in this type of clothing.
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December 2022 by Sandra Ramirez
Nice atmosphere
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September 2022 by Jessica Crowell
No sifting through the racks looking for gems — here all items are beautifully curated and in excellent condition! Store is incredibly spacious and well organized. Will be back soon !
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March 2022 by Christine B.
This review is based on my personal experience in a recent visit to the Roundabout Designer consignment shop. Upon entering I observed four people standing at the counter talking. I began walking around, and was not greeted by anybody. As I walked to the counter I observed a man behind the counter. Walking up to him I greeted him and began to ask a question. Part way through my inquiry another woman approached him and he turned away from me mid sentence to converse with her. I turned to leave and then decided to go to him and stated that I though he was terribly rude. His response was that she had approached and what should he have done. I told him that he should have said, excuse me, I will be right with you to her. With that, I turned and left. My next visit was to Designer Label at 1344 Post Road E whereby I was immediately greeted upon arrival and asked if I needed help.
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January 2022 by Steven Sikes
Nice store and amazing finds. Also they do have men's stuff.
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July 2021 by Alison Hoffman
The most amazing place to shop. Beautiful clothing for the best prices.