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January 2024 by IAM_MJBEAUTY
If I had the option to give zero stars I would’ve. Emerly is the worst groomer I have ever encountered. Not only did she give my dog a horrible cut which went against my clear instructions of how I wanted the cut, she sounded insensitive and completely disregarded my concerns. Please do not go to this location for grooming. They don’t not listen and do what they want to do.
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December 2023 by Mya B.
This store is clean, but the customer service is horrible. It's usually only 1 person to run the register, answer calls, and work the floor. They make no apology for you waiting or acknowledge you're even standing there. A quick "I'll be right with you" would go a long way, and I don't think that's too much to ask.
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November 2023 by Sara Nichole Assemi Wong
Store associates were almost impossible to find… their fish tanks really needed some much-needed attention. I'll drive the extra 5 minutes to go to Westport in Norwalk
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November 2023 by Mark from NYC
Just brought my 85 year old mom in to replace her Berta fish which she had for years. The young man was rude and would not sell us a Jetta gosh unless we purchased a heater. Said no! We went to the Fairfield store and have our fish. Thanks for making me drag my old mother all over the place.
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September 2023 by Abbey Dubin
Love the groomer at the Post Rd E location. They do a great job on my Giant Schnauzer—difficult breed/difficult cut ❤️
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August 2023 by Rachel Ember
Love Anna who grooms all of our pets in Norwalk.
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July 2023 by Linda Cochran
The staff was very friendly and caring for the animals. I was able to view through the window to see the care and love they all gave to the animals they worked on. Very professional. And Ximena is a delightful person who guided me through the process of registering and making the appointment. I have already booked my next appointment for my 2 dogs.
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June 2023 by Classic V.
This is a very good Petco location. The fish food selection here is excellent, and I credit this store's fish food as to why my goldfish has been able to live so long. It's definitely a healthier blend than your average fish food that is sold in other pet stores, and the fact that it can keep my fish alive and rolling is awesome. Additionally, I love seeing the cats here. I hope that the twin black kittens here (Squid and Mussel) get adopted soon. They are adorable.
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May 2023 by Craig Schaeffer
We got all the things for 2 hermit crabs, and guess what, they are still alive.
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April 2023 by Alexandra C. Lozano
There’s no signs for the aisles. The place is clean and big, but you can’t find anything quick unless you check the whole store.
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March 2023 by Jennifer K.
I had my one of my dogs groomed here and was very happy. Then I brought my other dog in and the groomer was so unfriendly and rude. She said he was matted (he wasn't) then acknowledged maybe he had thick hair. Then when I said he had seizures they refused to groom him. I understand that they might have needed more information but they didn't ask me to talk to my vet and come back. This was a nine-year-old dog who had been groomed many times without an issue. The lack of compassion and kindness made me realize I wouldn't want to leave my dogs with them anyway. I DO NOT recommend their grooming services.
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February 2023 by Gail McGuirk
Very hard to find someone to help you. I stood at the register for almost 5 minutes. If I were not an honest person, I would have just walked.
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December 2022 by Tamara Aziz
Easy to find what I need. Fast checkout. Very clean and well organized.
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September 2022 by Reviewer 2022
I'm truly impressed by the Westport Petco. We happened upon it by chance and they had the special food we needed for our cat's. Everywhere has been out for month's. It's been difficult and expensive to find and has only gotten harder since covid time's. I'm so grateful for the time and expertise their staff gave me. I have never been approached by such a knowledgeable employee at any pet store. I wish I'd gotten her name but I believe she was the store leader. She had exceptional knowledge and experience of feral cat and bottle fed kitten care. It's such a specific situation when they grow up with petting aggression. All animal's have their own personalities and special need's just like humans and it can be expensive and time consuming to handle. I may take the FAR trip back again just to see her if there's a chance I may be able to speak to her again. She's valuable to Petco.
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August 2022 by Laura Azzara
Clean store with short wait times and always has what we need.
