“I came into the UPS at 8AM. The woman, Bobby or Bobbi, was fresh as a daisy. Very friendly and extremely knowledgeable. She gave me many options on shipping 4 paintings, back to the artist. I feel 100% comfortable with the items arriving on time, and intact.”
8AM - 6:30PM
5 River Rd, Wilton“Shout out to Jose and Giovani at UPS Wilton!
It was the first errand of my day which set a great tone for the rest of the day. Not only were they upbeat, helpful and fun to speak with, they made sure to show me the new stamps they sell in the store. I’m so grateful to have this business with helpful employees conveniently in our community.”
8AM - 6:30PM
857 Post Rd, Fairfield“I went to the UPS store this morning to return an oversized Amazon item. I wasn't able to fold the item to fit in the bag and I couldn't get it to fit properly. Mike, one of the employees, was really helpful and friendly. He went out of his way to assist me and made the process a lot easier. His positive attitude was much appreciated.”
“We have become regulars whether for amazon returns or colour printing and laminating. Really appreciate having this service so conveniently located. The Manager is terrific and very responsive. Staff maybe could use some training for consistent customer experience but overall happy client. Thanks”
“I ordered a new mailbox earlier this week from Mr. Mailbox. I did it completely online and was able to order exactly what I wanted; exact color, new mailbox post, installation, customization, everything.... paid via credit card and then just assumed it would take a couple weeks to get everything in order and for them to come out and install it. Much to my surprise, 2 days later, I went out to collect my mail and there it was, the new mailbox! It looked even better than I though it ever would. I didn't even hear or see them take the old on out and install the new one, but there it was. Couldn't be happier with the ease in ordering, customization (street name and number) quality of the new box, new mailbox post and the absolute excellent installation job. Highly recommend! Many thank to the folks at Mr. Mailbox for the excellent experience.”
8AM - 6:30PM
304 Main Ave, Norwalk“I go to this location quite often and I always get the absolute best service out there! They are always so attentive and kind, they are very timely and get you in and out of the store quick I'm rarely waiting to be assisted. They always welcome me with a smile and a friendly face, and it makes my day! Especially Shakil, he is absolutely exceptional and should get a raise for all the hard work that he does on a daily basis!!!!”
“I have needed to send lots of things to my college daughter and usually find it daunting to box up and tape the packages. This store makes it effortless! The nice man at the counter does it all for me . It's always less $ than I think and he is so helpful. It's GREAT.”
“Initially their customer service person was not someone who should be in that role. HOWEVER last more recent times I’ve been there they’ve been great!! Appears they changed staff. Saw manager (maybe owner) watching 2 girls work. She must have gotten bad feedback, rightfully so at time, but good for her. She listened, made changes and now it’s been great. So if you were turned off give it another try. Hopefully it will stay great!”
“Every time I go into the UPS store # 0129 in Westport I end up leaving with a big smile on my face. The employees go above and beyond to try and make shipping affordable. They always are respectful, funny, and down right good at what they do! 10/10 for the employees they are the bomb!”