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August 2023 by Stalin Morales
Bryan Martinez he was really nice. Opened a checking and savings account.
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July 2023 by Taylor Mills
This place is run well from management down to the tellers. Everyone is very nice and attentive, provides detailed answers to questions and is overall just very helpful and welcoming. I worked directly with Jared and he was fantastic and very responsive. Excellent service. I also met Ross the branch manager who was very welcoming and helpful as well. Would highly recommend this branch of Citi for your needs
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May 2023 by Jason Abrams
Love these guys --- Ross runs a tight ship and from tellers to bankers everyone's customer service is right on. Bad reviews are from a few years ago, different people there then. Ignore them. Also, it's a bank and no one is running to the internet to give them a positive review. (Except me)
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July 2022 by Blair Harber
Could do better for a many years customer. But still they were fair.
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April 2022 by Gissel Dominguez
Go to another branch
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March 2022 by Jack Singer
Fantastic customer service. Ross and the entire team are incredibly helpful and provide me with great service. Goes the extra mile that can't be done on a website. Makes me want to give up online banking.
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November 2021 by Ruben Aguilera
I went to open a business account with my mother during the pandemic. A manager of Dominican decent attended us.Instead of making us comfortable and explaining to us what accounts he could offer he kept insinuating that Criminal activity or money laundering was a crime and they would “come and check” to see if we really had a business. It was not only degrading, disrespectful and but also absolutely infuriating.We said we would check out other options, went to bank of America which gave us excellent service without any racial profiling or degrading connotations. Will not be returning to this branch ever again. I am considering abandoning the bank all together.As soon as my Personal Loan is paid I will be closing my account as well.
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November 2020 by Yeyi Nivar
Ross is a great manager. He helped with my needs that's what we as clients expect from Banks. Keep the good work.
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November 2020 by Juul Nutter
Excellent service from the manager Ross
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February 2020 by Matthew Oshin
Great Branch with very friendly people working there. The manager Ross is very well informed and is a pleasure to deal with.
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February 2020 by Rob M.
Literally the worst customer interaction I've ever encountered at a financial entity, unaware of client priority.
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January 2020 by l
Tellers were unable to help. Managers weren’t present . Don’t recommend this branch
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September 2019 by M D
The branch manager is unfriendly, unhelpful, inflexible and incapable of smiling.
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March 2018 by suwanatatnina
I have been coming to this branch for over 10 years now. The manage Ross is very knowledgeable and provides superior customer service. someone who will always greet you with a hello and know you by name. I have an enjoyable experience at this great branch because of this great manager. Thank you so much.
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August 2017 by David Kordas
Refused to cash a check unless i gave them my social security number.
