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April 2023 by Brian Rosenberg
We get our dry dog food and they pricematch others are are cheaper than amazon for what we need bag for bag so I shop local and support the owner who is always in a store and always helpful. Well trained staff as well that knows their product.
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February 2023 by Audge
Absolutely the worse pet store you can use. They treat their employees like garbage, not giving them breaks, scheduling them 13-14 hrs shifts alone. Also, they do not care about animals only money, they schedule people all day knowing they have a dog at home to take care off, their response “ oh well we are a business, we are about money not animals.” There are a lot of places to buy your dog food so I’m urging you to chose a place that actually cares about your animals and the employees who work for them and try to bring you the best possible experience for your pets. The DM Tony and the owners Rick and Larry do not care about their employees and they constantly take advantage and abuse their mangers and employees. You have a choice to take your business elsewhere and I strongly urge you too. If you want to support that company that actually cares about animals and humans shop somewhere else.
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December 2022 by Donna Solder
Very helpful with a great selection.
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July 2022 by Mark LoGiurato
Good selection and lots of inventory for pet food.
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April 2022 by Justine Bholanath
Skye and her team are the best. my go to place for feed for my bird and my pup. They always have a great energy and are so friendly. I love them
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December 2021 by Stacey Fryd
Love this place! Amazing healthy pet foods and products of all kinds!
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September 2021 by Caitlin Manz
Very rude women ringing us up yesterday. A lady started a conversation with us while we were checking out, and the cashier rolled her eyes several times and rudely asked for our email. Sorry I was trying not to be rude to the other customer … in return got treated rudely. Normally find that the people working there are more friendly. Have always found that to be true at the Fairfield location. But we can shop for pet stuff elsewhere thank you very much.
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September 2021 by Luna Mortis
I left a one star not as a customer but as a previous employee.I did so because you don't treat your employees with any respect I felt belittled I was always anxious when going having to go into work there was always a feeling of not being treated fairly if you weren't a part of the clique when covering in the Fairfield location and unless you bend over backwards completely for this company they WILL not hesitate to treat you like dirt until you either quit or they fire you!Don't work here if you value yourself and your personal life they're cruel people who only do what the customers complain about even if it means blaming it on the employees. That's why I gave a one star and I won't be dealing with HR because they're part of the clique!
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March 2021 by patrick church
Best store for pets!! Great staff
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January 2021 by Zach Harris
This place is great for social orders.
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May 2020 by Elda Mas
I like that place, all employees they are very kind and always willing to help. I recommend this place!!?
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May 2020 by L G.
The best! Great customer service, amazing natural products. Huge selection. Curbside pickup and home delivery!
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March 2020 by Anthony DiChiara
Extremely poor customer service.
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March 2020 by Anthony D.
Extremely poor experience & customer service Ordered a bag a food here and wait roughly a week to get a voicemail saying the food still hadn't been ordered. When I called I was put on hold and the hung up on after 5 minutes. I called back and quickly mentioned that this has not been a great experience and that I was frustrated and was told that I was being rude and would need to speak to a manager and then hung up again after being told who the manager is. Will not go back to this location.
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February 2020 by Chad Millard
Great selectiona and variety of dog food. Staff was friendly and helpful. Parking is behind the building if there are no spots upfront and there is a front and rear entrance.