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February 2024 by Sophie W.
It is rather shocking how exceptionally unpleasant Cathy was. Not only did she not even pick her head up to greet me when I arrived for the appointment, she also nearly ran into me with her head down in her phone while walking by me. Probably one of the most unpleasant people I’ve had to interact with in a long time. She told me that the dress that I brought in was discolored and too damaged for them to take, which I absolutely understand and respect. However, I also brought a brand new gorgeous veil. I asked her if she looked at the veil, and all she said was. “I’m all set” in a rude and dismissive tone. I don’t think she even looked at it. Not only was she terrible but the place is absolutely jampacked. You cannot walk between any of the isles, and the smell is that of must and mold. I checked out the prices of some of the items she was selling and they are obscenely high. This is a consignment shop. These items are not brand new. Overall, I’m not sure how this place is even in business. I hope they are somehow able to turn things around!
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November 2023 by Kristi Mason
They have beautiful gowns! I bought my wedding gown here back in 2012, and my daughter bought her homecoming dress here this year.
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September 2023 by Diane H.
I left a very expensive dress there for consignment & was told it would go quick. After over a year I went by to check on the status. I was told it sold 13 months ago & they were too busy to tell me! The attitude is really what through me.
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September 2023 by Alice Smith
I came in for the first time greeted very nicely by Cathy. I picked up a bunch of baby clothes and a stroller, we had conversations about where I worked and my daughter and she was very nice and open at first. I was excited to buy all of the stuff I picked out, however an issue with my bank happened and my card declined. I left the store after calling my bank because they couldn’t figure out the issue. I was completely embarrassed. To add insult to injury, Cathy calls my job and speaks to my assistant director describing what I look like and telling her I have a daughter who goes there, and asks to speak with me. I pick up the phone and Cathy is asking me if she wants her to hold the sale for me, and I was very nice about it and said “no it’s okay”, she asked if I wanted to knock off the stroller and just buy the clothes instead I said “no it’s okay”. She then starts complaining that she has to put everything back… none of the clothes I picked out were in the right size section anyways.. and I’m wondering why she tracked me down to call my job and I say to her “maybe you shouldn’t call my job and harass me” and she immediately hung up the phone. I’m in utter shock that she had the audacity to call my job and embarrass me even more. Cathy is the owner of the store and I wish there were a corporate office to speak to, because Cathy’s actions were highly unprofessional. I will most likely be filing a police report for harassment/stalking.
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July 2023 by George N.
I am shocked this store has a low rating. The have second hand toys and baby toddler children strollers and clothing. The shop is well organized and itemsare easy to browse. If you are trying to keep stuff out of a landfill use this place! They are very much like once-upon-a-child in their inventor. Still they also have adult women's clothing. They are located in Westbrook, CT just off route 1 (Boston Post RD) and it's an easy drive from Madison, Clinton, Deep River, Kilingworth, Old Saybrook, Lyme, etc
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May 2023 by Alice S.
I came in for the first time greeted very nicely by Cathy. I picked up a bunch of baby clothes and a stroller, we had conversations about where I worked and my daughter and she was very nice and open at first. I was excited to buy all of the stuff I picked out, however an issue with my bank happened and my card declined. I left the store after calling my bank because they couldn't figure out the issue. I was completely embarrassed. To add insult to injury, Cathy calls my job and speaks to my assistant director describing what I look like and telling her I have a daughter who goes there, and asks to speak with me. I pick up the phone and Cathy is asking me if she wants her to hold the sale for her, and I was very nice about it and said "no it's okay", she asked if I wanted to knock off the stroller and just buy the clothes instead I said "no it's okay". She then starts complaining that she has to put everything back... none of the clothes I picked out were in the right size section anyways.. and I'm wondering why she tracked me down to call my job and I say to her "maybe you shouldn't call my job and harass me" and she immediately hung up the phone. I'm in utter shock that she had the audacity to call my job and embarrass me even more. Cathy is the owner of the store and I wish there were a corporate office to speak to, because Cathy's actions were highly unprofessional. I will most likely be filing a police report for harassment.
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December 2022 by DDA Fitness
I've been shopping here for the last 9 years. They almost always have what I'm looking for and if not I'll put my name on the list to be notified when it comes in. The prices are great, everything is extremely clean and in like new condition and the owner, Cathy, is THE BEST!!
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October 2022 by Cindy Strickland
We love this place. I moved to south carolina but when ever I come to Connecticut for a visit, we have to come here.
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October 2022 by MM
Way too jam packed with stuff and I thought the lady running the store was pretty rude. Just because you don’t have something doesn’t mean you should give a attitude about it. All their used toys are basically what you can pay for at the store brand new.
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August 2022 by Suedibnorton N.
Great selection of full length evening dresses and attentive help from staff. Really thrilled to have come away with a fabulous dress for my daughter in under an hour.
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July 2022 by Hannah Labrec
Review long overdue! Having a toddler who grows so fast. I find shopping here to be the most cost effective. Everything Kathy sells is pretty good quality. Brands we shop. (Old navy, gap, carters) she has it all. & at a fraction of the price. Everything is well taken care of. No stains and some stuff even has tags so it’s brand new. Sales go on too which is even better. Support local. Save some money and shop here :)
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April 2022 by KT
Way too jam packed with stuff and I thought the lady running the store was pretty rude. Just because you don’t have something doesn’t mean you should give a attitude about it. All their used toys are basically what you can pay for at the store brand new.
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April 2022 by Esther Godwin
I was depressed when doctor told me that I have been diagnosed with Herpes disease… I thought about my Family, I know my Family will face a serious problem when I'm gone, I lost hope and I wept all day, but one day I was searching the internet I found Dr ZUBBY I called him and he guided me. I asked him for solutions and he started the remedies for my health. Thank God, now everything is fine, I'm cured by Dr.zubby herbla home herbal medicine, I'm very thankful to Dr ZUBBY and very happy with my hubby and family. email
[email protected]
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December 2021 by Jayne
What amazes me is their knowledge of all the kids gear, to include accessories and features. Always willing to get something down from a display or take extra time to show you how something works. Even put new batteries in a toy my son bought. It’s those little things that really sets a small business apart from big retail.
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April 2021 by Emily R
Very nice rack of wedding dresses. It was a great place to start with great prices! The only thing is I wish they had the dress clamps to see how it would fit when altered correctly. Thanks for all the help!
