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December 2023 by Dawn O.
The Walmart (associates) police at the door DO NOT AND I REPEAT DO NOT ask white people for receipts. I have recorded videos of white people walking out and not being asked to show receipts. Black customers are watched thru the cameras and also by the associates at the check out , then on top of that we are asked to show a receipt at the door. I will NEVER SHOW A RECEIPT AGAIN, and you're not obligated to show one either so don't think you are. As long as you're not stealing you don't have to show a receipt , please do the research. Target is upscale they even offer nice bags and they are free and not flimsy, their associates are courteous and well mannered and helpful . Yes they may be more expensive but it's a total different vibe, you can tell the difference in the training and the appearance of both stores, shameful!!!!!! Walmart get your shit together!! There's so much stuff I can say about Walmart but it would be like writing a book, and why on earth do Walmart workers all have attitudes smfh , walking around on cell phones, don't know shit when u ask, rude, have no clue about shit. Get it together Walmart!
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November 2023 by Diana K.
I recently bought tires from Walmart.com and called to make an appointment for an installation at the West Haven location. I waited on hold for about 15 minutes just for the man to tell me I have to book the appointment online. However, online it's not possible to book the appointment without purchasing tires. I called the Milford location and the man who actually tried to help me ran into the same problem on their end of the system but at least he tried to help. I just find it very disappointing that there was zero customer service that came from this location.
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October 2023 by Jackie G.
The driver driver " Carlos" left my order at some other location and the West Haven store isn't answering the telephone.
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June 2023 by Tamara K.
In the past week I went to both the East Haven and West Haven, Ct. stores. The minute I walked into the East Haven store I turned around and walked out simply because it was so filthy. When I went to the West Haven location and was going to parked in a handicapped space which I need I realized that is was designated for "Police." Should I be fearing for my life? Bye-bye Walmart. Hello Target.
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May 2023 by Francisco D.
Walmart and/or the city of west haven is better off bulldozing this place. I've never seen a collective group of lazy and sh**ty workers in my life. One guy at the CS counter with a line of of customers. These guys don't give a sh** about their job. This place sucks - like really badly..
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February 2023 by F S.
I went to return some stuff and the lady at the customer service was super rude. She gave me an attitude and didn't even know how to treat customers. I think people at the customer desk should always be polite.
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August 2022 by Tianna J.
I placed an order online for like 5 x 7 photos. I got the email that it was going to be ready yesterday. I got out my job and went straight to Walmart to go pick them up, it said anytime after 6 O'clock. I get there and I go straight to the back where the entertainment and gaming section is to ask for my photo. it was 9:50 when I got there. I was standing there while three of the employees was talking shit about a customer because he wanted to buy a phone. By the time they acknowledged I was standing there they told me I had to pick up my photos in the front. I walk over to the front and ask another employee where I was supposed to pick them up and they told me I was 2 minutes too late because it closed at 10. I was so aggravate. I came back the next day to pick them up in the front and they sent me back to the video game section to pick them up... seriously? so I could have got them yesterday either way, the two girls was so unprofessional. I finally got them because a nice young man back there was very helpful. Train your employees please.
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August 2022 by Jason O.
I cannot believe people still have jobs at this Walmart!! No one gives a S@$T about the customers here. Waited 45 min for customer service in hardware. My girlfriend went to get a manager twice before a completely apathetic gentleman who's day I obviously interrupted decided to grace us with his presence. Zero customer service, Zero sense of urgency, zero work ethic. You have choices when you shop, choose somewhere else.
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May 2022 by Emily W.
Change ur google hours!!! Says at 11. It's 10:13 and we were refused entry. Guess I won't get what I need
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April 2022 by Penny W.
Every time I go to west haven Walmart they never have what I need and they take forever to stock items and are always out of 1/2 and 1/2 this should be a super Walmart !