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August 2023 by kimberly patchell
I love the care I received Rose Tran is an excellent APRN and her assistant was very nice ???
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June 2023 by Sarafina Lindiwe
I’m not sure about other Doctors but Dr. Trainor is awesome, took her time to discuss all my concerns and called me personally to review my labs, made sure my referrals were taken care of.
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June 2023 by Ernie King
Call in a prescription 3 days ago haven't had my medication for 3 days it happens quite often unprofessional people getting ready to notify Hartford Healthcare
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June 2023 by Natalia Brooks
Saw Diane Graham as my first primary doctor after aging out of my pediatricians office. She was wonderful and gave me awesome recommendations for little issues that I had that other doctors never bothered to give me! Finally not anxious about doctors visits! :)
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June 2023 by michele zampedri
Stay away from this place! The APRN LIES, then tries to say miscommunication. Never go here.
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June 2023 by jeanna dittmar
This is the most unprofessional dr. Office I have ever been to. I have a summer job that requires me to get a physical. Mind you when I called months ago for them to send out paperwork and to make sure that my physical was uptodate they did not tell me it wasn't up to date and that I needed to make an appointment to get one. Nor did they send any reminder like they should. When I called to complain about this they told me it was my job to know when I am sapouse to get it done not them. I'm sorry but I have always gotten a reminder as to any appointment needing to be booked. Now becuse I do not have a physical being done on time I can not start my job they are very unprofessional and I recommend going to find anyother dr office
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February 2023 by Free D.
If you want to breathe without discrimination or not divulge you personal medical status spend your money elsewhere .... Had a medical appoint with Dr Wu Rivas and was attacked upon entry and demanded to put a mask on. When I tried explaining their violations they proceed to tell me to leave. THEN I was sent a letter from Donna Montesa, EVP, who "discharged" ... "PACt will not longer provide care for me" ... as a patient. They (Yvette Barchat, COO and Donna Montesa, EVP, refused to respond to my letter of Clarification identifying a legal pandemic as occured; to evidence medical isolation of the virus existed; provide tangible evidence that a medical emergency existed. I'm still waiting for their response.
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June 2022 by Angie Jenkins
They don't seem to care about u. Won't even give u a referral when they don't have answers. My daughter having menopausal symptoms in her 20's and they won't even check to see why. She's swollen and in pain most days and no one seems to care. They just want to prescribe meds that don't even work and shew her away! The pact gastrointestinal team almost killed my daughter when she went just for a colonoscopy and endoscopy. When I went to pick her up she was seizing and they sent her to the er. How is that possible when she went for a routine procedure? Pact dont want to help and don't want to be accountable for their mistakes, but trust my lawyer has my back cuz I want to know what they gave my daughter too much of to have her seizing. I wouldn't send my worst enemy there! That goes
for the west haven, guilford and gastrointestinal office as well!
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June 2022 by Shadi Ghazal
It’s extremely bad service the doctor she doesn’t know wiche end is up she I actually should say it it did not even care to check out my foot and I told her it’s extremely bad black and blue no she did not care to say let me see ur foot or even do the normal rotten maybe just that one doctor is bad maybe other doctors are good but from my visit I recommend not to think of going there I don’t know her name I forgot but I was told she’s the only one on the first floor
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June 2022 by Carol Alvarez
I’ve been seeing Dr.Erris in orange, she’s not helpful and the office is unprofessional every time I go. Save your time and find a better doctor
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June 2021 by Caroline Hotchkiss
Had initial appt in February. The office has called me twice, day of, to reschedule my actual physical appointment due to the fact that Dr.Eris will not be in the office that day. I also had a medical emergency during this time and have yet to receive a response regarding my hospital visit. Extremely unprofessional and total lack of care shown for patients.
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June 2021 by Crystal Moon
I am currently on hold to ask a question about an upcoming appointment. I called while they were open.... Have been on hold for over 1 hour. I can leave a message for a call back but I am not allowed to use my cell at work so a call back is impossible. I am certain they are closed now. I would have expected them to pick up any calls holding before they leave for the day. However I am pretty sure 40 minutes after closing, no one will be picking up my call. I guess I will find a new PCP that actually works with the patients that pay their bills!
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June 2021 by Denise D .Cruz
Excellent service they really listen to you don't rush you out the door love the whole group
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June 2020 by John Bodnar
Tatianna is a fabulous nurse. Intelligent and always concerned about the patient.
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June 2020 by Jim Rogers
Smart, current, good listener, thorough
