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March 2024 by Mar Vel
The Spanish Mexican girl that works at night taking the orders is very rude. Didn’t greet , rushing me before I can finish my order. Interrupting me telling me to go to the next window and I wasn’t finished ordering. I went to the other window , tried speaking to the person giving me my food. The Manager didn’t come to the window to speak to me. Horrible service. No accountability. No customer service.
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February 2024 by Camila Lopez
WORST SERVICE AND COLD/BURNT FOOD!We ordered 20 pc nuggets and a large fries. We got to the first window to pay and they didn’t acknowledge us, i had my window open and my card ready, mind you… it’s winter and cold outside, but they still didn’t care and proceeded to fully closed the door and left us waiting without saying what was happening or anything. after i while they opened it and we paid, we had to wait extra time for the food. nuggets came out cold and fries burnt! WORST SERVICE AND FOOD!
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February 2024 by Cristina Casas
Miss Guadalupe, very rude, leaves the customer with words in his mouth, please teach the lady how to take orders.
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February 2024 by Justin C.
Cashier was super friendly, quick and helpful.
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February 2024 by Steve S
Service is fast and staff are friendly here always.
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February 2024 by BemaBeem LovesHonestie
This McDonald's is slow and always gets order wrong if you order is big but the staff is pleasantParking: I got a parking spot at the front door french fries are never hot so they get cold fast
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January 2024 by Sakib Ahmed Khan
The environment is not good. There are numerous people always loitering around. As most of the customers who dine in are students they don't feel comfortable around these people. I hope management will work on improving the dining environment.
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January 2024 by Bianca Alvarez
I been working for McDonald like 5yrs now and they put new everything and kick almost everyone that was working there out ! They put some new crews that they can’t even do half of the easy stuff !! This new company that took over have no idea what is going on in that store ! But thank you ex manager even though you was a mess everything was going well and for that new owner ! Congratulations ! Hope everything goes well!Att: all ex crew !!P.s Tell them at the kiosk you want fresh fries if not they will give you old fries fries in that nasty old oil
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November 2023 by angelina schnaufer
Every single time I go to McDonald's I go to this one because it's the only McDonald's in West Haven and surrounding areas that actually gets the food all correct. So thank you for that. However, Everytime I get a m flurry. They put vanilla ice cream up to the top and then top it off with Oreos or m&M's. Why don't they mix it anymore it's a mcflurry not a Sunday it's suppose to be mixed all the way to the bottom. Please fix this I miss my favorite treat ???
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November 2023 by Suraj C
Had the vanilla sundae and loved it.
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November 2023 by John Kourbage
McDonald’s was full of of students and like 3 people working. They couldn’t keep with demand and everything was a mess.
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November 2023 by Bernadette DeLuca
Line was so long at drive thru that we ended up leaving. 45 mins in line and no food!
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October 2023 by Juhaina Azad
Horrible fries. I mean it has zero salt and spice. Burger was horrible as well. Dont eat at McDonalds unless you’re starving or have no gas at home to cook
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September 2023 by Sarthak Saxena
Liked the outlet. It's clean and well managed. Food is also fresh and has enough sitting space.
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September 2023 by Selena Soto
I was just at this location and both the girl taking my order and the other girl, putting my order in the bag were rude. One of the girls wouldn’t help me while the other girl finished packing my food and threw it on the counter. I’m never coming back here, worst experience I’ve ever
