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June 2024 by Noreen Hill
Love this store! The associates are awesome and very helpful!!
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May 2024 by Xavier Rodriguez-Reyes
Martha from this CVS has the worst customer service skills I have ever experienced. If I could give 0 stars I would.
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May 2024 by Karen Muro
If you are looking for a pharmacy to fill your medication, look PAST this CVS!!! I think if they get one more doctor sending them prescriptions, they are all going to have a nervous breakdown!! They can't handle the people they have now!! They don't even answer their telephone because they are so unorganized!! Everything is in disarray!! I've had to wait in lines for hours only to be told they don't have my prescription!! And I know my doctor sent it over to them, because he did it right in front of me 4 hours ago during my office visit!!! This has happened numerous times!! I just switched myself and my family members to the CVS on Jones Hill Road. OMG!! What a difference!!! Dee, the pharmacist is a pleasure to deal with! There is rarly line. They answer their telephone when you call them. Your prescriptions are always ready and waiting for you. I don't know why I didn't do this sooner!!! Life is good!!
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May 2024 by Karyn DeChello
Thank you to CVS staff in West Haven for excellent service having my prescription done within an hour of the doctor calling in the RX.
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February 2024 by Marie R.
This is a relatively new CVS pharmacy which was built directly across from Walgreens. It is very convenient if one store doesn't carry a particular item, you will find that the other store usually does. There is a big price difference between the two locations. They both have their own storebrand options for most over-the-counter items but each item can be between one and three dollars more expensive. It truly pays to shop around. There is plenty of off the street parking. The store is well stocked and it has a group of well-trained, helpful staff. The lines at the pharmacy seem to move extremely slowly every time I have been there.
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January 2024 by Nykya Owens
HORRIBLE SERVICERX ALWAYS DELAYEDPOOR CUSTOMER SERVICE
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January 2024 by Aziz Diomande
Worst CVS I’ve been to in my life. Service is terrible. The staff doesn’t communicate amongst each other so they’re telling people different things. I had surgery this morning and we’re supposed to go pick up my medicine and I had to come back twice just for them to not have my prescription or the wrong prescription And there was about 20 people in line which is just showing how unorganized they are and on top of that I could hear them talking about what my secretary said “ I’m not gonna argue with the secretary” what one of the workers said.
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January 2024 by Dayanna Calle
Went to do a test with appointment through the drive thru but there was a paper saying that it was close and to feel free to come inside. I went inside but they told me I shouldn't have enter and I have to go through the drive thru ?. I told them there's the note saying it's closed and they just told me to push a yellow button... HOW AM I SUPPOSED TO KNOW THAT?!
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December 2023 by HANDYWORKS
This CVS IS THE WORST STORE
SERVICE IS NOT GOOD
They never pick up phone calls
Dirty store
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December 2023 by Stella Nunez
No drive thru open that is to bad especially now that is cold
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November 2023 by danielle Morrison
They are going through staffing issues or something...never answer the phone. Drive through closed.
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November 2023 by Heather Dixon-Bouteiller
The drive-thru is closed and has been for over three months so that makes it so u have to go inside and that line, wow, just to get to the counter is so incredibly long. I waited well over an hour for literally a 3 minute interaction to pick up my prescription . Forget about trying to speak to someone in the pharmacy to get a refill you can't do online if u don't already have one. I was on hold for 39 minutes!
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November 2023 by Brianna Krinsky
I had to switch pharmacies last week because CVS was holding a prescription (that I utilize for anxiety) hostage because it could potentially cause withdrawal symptoms. I tried handling the issue and CVS rarely answers their phone... my last dose had been the night previous and I just could not get in contact with them... I, as well as the pharmacy I switched to, couldn't even get in contact with CVS to transfer my prescriptions, so I had to contact my doctors for them to send in new scripts (incredibly aggravating).With that, I've had experiences with it taking weeks for prescriptions to be filled/processed, prescriptions being held and not being contacted about it, long lines, etc.I'd recommend Unity Pharmacy on Whalley Ave in New Haven, truthfully. They're incredibly kind and helpful, they deliver to those in New Haven, and they're a small pharmacy too!
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October 2023 by John DeLucia
They never pick up the phone.
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October 2023 by karim ibtikar
I came to the pharmacy three time but the medication didn’t ready. Also the staff disrespected.
