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June 2023 by Tamara K.
In the past week I went to both the East Haven and West Haven, Ct. stores. The minute I walked into the East Haven store I turned around and walked out simply because it was so filthy. When I went to the West Haven location and was going to parked in a handicapped space which I need I realized that is was designated for "Police." Should I be fearing for my life? Bye-bye Walmart. Hello Target.
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May 2023 by Francisco D.
Walmart and/or the city of west haven is better off bulldozing this place. I've never seen a collective group of lazy and sh**ty workers in my life. One guy at the CS counter with a line of of customers.These guys don't give a sh** about their job. This place sucks - like really badly..
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February 2023 by F S.
I went to return some stuff and the lady at the customer service was super rude. She gave me an attitude and didn't even know how to treat customers. I think people at the customer desk should always be polite.
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August 2022 by Tianna J.
I placed an order online for like 5 x 7 photos. I got the email that it was going to be ready yesterday. I got out my job and went straight to Walmart to go pick them up, it said anytime after 6 O'clock. I get there and I go straight to the back where the entertainment and gaming section is to ask for my photo. it was 9:50 when I got there. I was standing there while three of the employees was talking shit about a customer because he wanted to buy a phone. By the time they acknowledged I was standing there they told me I had to pick up my photos in the front. I walk over to the front and ask another employee where I was supposed to pick them up and they told me I was 2 minutes too late because it closed at 10. I was so aggravate. I came back the next day to pick them up in the front and they sent me back to the video game section to pick them up... seriously? so I could have got them yesterday either way, the two girls was so unprofessional. I finally got them because a nice young man back there was very helpful. Train your employees please.
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August 2022 by Jason O.
I cannot believe people still have jobs at this Walmart!! No one gives a S@$T about the customers here. Waited 45 min for customer service in hardware. My girlfriend went to get a manager twice before a completely apathetic gentleman who's day I obviously interrupted decided to grace us with his presence. Zero customer service, Zero sense of urgency, zero work ethic. You have choices when you shop, choose somewhere else.
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August 2022 by Jackie G.
This is a very bad store, they don't answer their telephone. Their deliver from the store from "Door-Dash" is poor you may get your items you may not. Please do not order anything online from 515 Sawm Mill road-Walmart, West Haven, ct.
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May 2022 by Emily W.
Change ur google hours!!! Says at 11. It's 10:13 and we were refused entry. Guess I won't get what I need
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April 2022 by Penny W.
Every time I go to west haven Walmart they never have what I need and they take forever to stock items and are always out of 1/2 and 1/2 this should be a super Walmart !
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November 2021 by Christy R.
Went to Walmart West heaven because it's close to my house Have a lot of selections of items for household purchase milk purchase milk good price Will we turn like the price of water
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December 2020 by Thomas B.
This Walmart may not be the closest to my house, but I tend to pass by when coming back from work. There are certain merchandise that you can find elsewhere that's not available here. But that tends to apply whenever I compare different locations of the same store, applies to Target too. The thing I like about this location is the Volume of self checkout available... aka I don't have to wait and wait in line for a cashier to check out with. Actually, I believe the store only got just a few manual check out counters left. Nothing against the manual check out, per say, other than Load Onto the Belt, run it thru and then stack it back into the carts (even big items that barely fit on the belt). It's not that hard if I am talking a gallon of milk and a box of tissues, but putting cases of 48 waters bottles, not exactly fun (I am no WWF Bodybuilder). Here I just go, scan the boxed items right in the cart with the gun, the small items get scanned and dropped down into the cart, all with the Scan Gun that is available at each terminal. It's easier that picking them up and scan ... and given they charge for the bags, no reason to put it on the scale. Once I select my items in the store, I seldom have to wait (if at all) to check out and be on my merry way. Parking can be a challenge, but as I prefer to park away from the building itself, it's manageable.
