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March 2023 by Adam Smith
Very upset and didn't even make it inside. I parked I. The parking lot to use the ATM and a tell man yelled at me, you can't park there. I explained I was using the ATM, he then stood outside the atm room until I was done. Then as I walked out told me I had to leave if I was not using the bank. I have 2 problems with this, 1 I was using the bank, and 2 it was 357 amd the bank closes at 4. Thus is very poor customer service.
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October 2019 by Ruthann O.
I love Webster Bank. I lived in Milford for 10 years with Webster as my primary bank..before I moved to West Hartford Branch 8 years ago. I have always found the tellers and VP's to be friendly, intelligent and kind. I have also noticed that they take the time to spend with customers to make sure that they understand their transactions.
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April 2018 by Karlene J.
I have been a customer since I moved to the neighborhood seven years ago. At that time, I opened a custodial savings account for my son as well as checking and savings accounts for our family. Their online banking services have certainly developed nicely. However, what I love the best is that every other Saturday when my son comes to deposit his savings, the tellers greet us so warmly. It's great to be recognized; we feel appreciated. The time we spend in the banking center is never more than 10 minutes; most times it's less than 5. It's a memorable routine for him as he watches his dollars grow.
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October 2017 by Steven Twitchell
I was waited on by a female teller, Simran. She couldn't have been more helpful with what was a rather complicated transaction. Not only was she well informed regarding the procedure necessary to complete my transaction but Simran was refreshingly personable. I hope the bank recognizes her talents and does whatever's necessary to keep her working for the bank. She has a bright future ahead!
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October 2017 by Hernan Ruiz
Employees are lazy to be closing coin machine 30 minutes before closing time.
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February 2017 by Carlos Mouta
Free parking with security
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November 2016 by Melody L.
Service is incredibly slow. I'm currently in line with 9 other people, and there is only one teller available. Don't come here if you're ever in a rush.
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October 2013 by Winifred Nelson
I love it
