“I had been looking for a Shinola watch for months and stumbled upon Store52's website that showed they had it in stock. I gave them a call and they quickly set the watch aside, texted me a picture of it to confirm it was what I was looking for, helped me complete the checkout process, and shipped it, all within less than an hour! Their stellar service and genuine excitement for their customers to enjoy their purchase will keep me coming back. Erica helped me out and completed all of the above, making this shopping experience wonderful. 5/5, would recommend.”
“I needed some help with my 6 watches. Glenda at Gem was wonderful; we arranged for how I would get my watches there and she called the next morning that they were all done. Kind, thoughtful and at an impressive price and quickly. My new “go to”!”
“I inherited 3 valuable clocks, none of which worked, and none of which had been touched for at least 50 years. I dropped them off with Jim Standish who did a remarkable job of assigning the proper loose pieces to each clock and then getting them all working. What was particularly helpful was how Jim carefully explained what I had, what they were worth, and the provenance of each. This knowledge gives me a lot of options moving forward.I could not have asked for a better transaction, a better price, or better service.PS: Great place to buy an unusual clock as a gift!”
“Take a step back in time inside this wonderful shop run by a father and son.I brought three watches for battery replacement& a clasp tightening. I am beyond pleased with their work.I highly recommend this business!”
“We came in looking for a wedding gift for myself as the groom. I always wanted a nice watch. We dealt with Linda who walked us through all of the offerings in the store, ultimately settling on a model. I had not given much lead time ahead of the wedding and no promises were made. However, within about a month and a half’s time, my exact request was met and delivered to the store. Again, Linda was fantastic, accommodating our schedule for pick up, walking us through set up & fitting. The personal communication was fantastic throughout the whole process and made it feel as though the whole staff was working with us to get our desired outcome. We can’t thank the West Hartford Lux Bond & Green team enough, especially Linda, and will be surely stopping by for any future jewelry purchases.”