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October 2024 by Marco Sausa
They don’t answer phone calls . In person service is ok.
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August 2024 by Tina Davis
This is, without a doubt, the worst pharmacy I have ever used. The staff is rude, & they have somehow managed to screw up every single prescription they have filled for us. I tried to call yesterday, got put on hold by an actual live person, then after 27 (!) minutes, they hung up on me. Going in person isn't any better - I showed them that the app said I had prescriptions ready, & they said, "Well, you don't." Rude, unprofessional, & thoroughly incompetent.
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February 2024 by E Dre
Pharmacy— there were two that were actually good. Only see the one black lady now, who is nice. The others don’t need to work in a customer facing environment, AT ALL!
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January 2024 by Google user
Pharmacy— there were two that were actually good. Only see the one black lady now, who is nice. The others don’t need to work in a customer facing environment, AT ALL!
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November 2023 by Zarek Kirby
They don’t fill your prescriptions when you order them online. They’ll wait until you come into the shop to start it. They’ll leave you on hold for a full hour and then the lady will be rude as possible answering the phone. When I said I’d been on hold for so long she cut me off and said “Walgreens pharmacy how can I help you”, instead of letting me speak. Absolute worst customer service of any pharmacy around here. Avoid.
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September 2023 by Kevin B.
pharmacy is pure garbage and GETTING way worseatrocious customer service at counteron 9.20 I had an EMERGENCY scrip to be filled at 10:30 amthey didn't bothergo to cvs across the street I'm disgusted by Walgreens#walgreenssucks #fuckwalgreens
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December 2021 by Kyle P Nolz
West Hartford walgreens is the biggest POS store that ever existed
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November 2021 by Caleb K.
Called the cops on me, after routine transaction by the bald male manager the cops legitimized the stores cry wolf, stood in the street for an hour after footage shown that nothing happened out of the routine. Entitled, abuse the system that protects us, completely because of my skin color.
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November 2021 by Abdiel Martinez
I am a costumers send 2012 before renovation, I live a few blocks from the pharmacy, the COVID19 vaccine are not available for anyone only white people only No to black or Hispanic went you call to make a appointment they always say....WE DON'T HAVE APPOINTMENT RIGHT NOW 25 MILES FROM YOUR ADDRESS. I have to go to another county to received the service of the COVID19 Vaccine that's wrong WALGREENS Corporate the services are for everyone not only white people.....okay
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July 2021 by 09 09
Great staff.very concern about your needs and very helpful.
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April 2021 by Jeff S.
Friendly workers and always helpful. Large and clean with well stocked shelves. Nice that open on most holidays too. Only downside is sometimes a wait with only 1 cashier working . Otherwise a great location.
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March 2021 by Ray Chase
Very well organized store. Got a COVID vaccination and the pharmacist excellent
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November 2020 by Tom B
The staff has always been great here. The problem is corporate, with them cutting back hours and expecting thier employees to do more with less I know find myself waiting on average 10 minutes, sometimes longer, just to handle my business here. Used to be in and out, because they had enough people at thier locations. Since they've bought rite aid, and now seem to be copying thier failed business model, things have gone downhill. If it keeps up like this really considering switching pharmacies.
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February 2020 by Alo Mer
I’ve been in line outside behind 2 other cars for 10 minutes and the line is not moving. If you cannot employ more employees to wait on customers in a timely manner maybe you need to rethink your operation. This is the Walgreen’a locates at the corner of Prospect and Farmington in West Hartford. 17 minutes to get to the front of the line only to be told oh, sorry your prescription is not ready even though it was called in 2 days ago on Saturday.
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November 2019 by kati
Very well stocked and great staff. They will help you out with no hesitation! I come here very often and never have issues. The variety of items is huge! From dust masks to splat balls, they have a lot of stuff!
