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February 2024 by Alla
Horrible place,dirty,older woman has no clue what the difference between round shape and square.Instead to make my nails shorter she cuts them practically off I almost cried when I left this salon.Worst experience in past 30 years .Stay away from them if you love your hands and nails. HORRIBLE HORRIBLE and one more time HORRIBLE
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December 2023 by Ni Rodr
They are very professional. The name says it! Top nails.
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December 2023 by J J
The older lady literally removed the gel on my nail by using a tool to peel it off! It’s the WORST thing you can do to destroy a nail - forcibly peeling it off. I was so shocked I was speechless then I mentioned to her that is not good not the right way to remove gel; it’s hurting ny nail.Then, another lady came over and used the polish machine to clean off the old gel. That’s the proper way to do it. Is the first technician not trained?The Second tech then proceeded to shape my nails - about half way through the first tech was working on it. I was relieved, as this lady is obviously a lot more experienced and careful judging the way she worked.However, when the second tech was done with the shaping and cutting, she left and the first older lady came back. I should have stopped her service but I kept hoping that Second tech will come back. She never did.I was busy on my phone so I next time I looked down, the color I picked was far from what it should look like painted on my toes. It looked faded, and I could see through the color and my original nail color is showing under.Then, a third tech offered to “fix” it. She was also meticulous, seemingly experienced, the way and swift strokes she used to repaint and added more coats. The outcome was a lot better but she had to fill in the gaps that first tech missed which now I think wouldn’t last as long.Also, the end product was dull looking. Either they didn’t have good top coat to bring out the shine or the paint they used is old. I was so glad the third tech salvage my color but I ended up spending more time and now I’m worried the color wouldn’t last as long as it should since it’s a fix job. I paid for gel. Also, I believe the first tech damaged the delicate top enamel of my big toe nail by forcibly peeling the old gel off using the pincer tool.In addition, the massage - or whatever it was meant to be is the weakest ever. I honestly think a 10 year old could do better.The ladies are all friendly. It’s just tough luck I got the worst tech there. And I’m not so sure of the hygiene either. In the bathroom, the utensils / tools were just soaking in a basin. Normally in a modern salon, they would be sitting in a disinfectant heater or sterilizer. That’s what I’m used to. Maybe they added chemical to sterilize it? I can’t tell…but it didn’t look good.I added a star because they didn’t ask for a tip especially when she has done a less than satisfactory job. Also, they were sweet to the end, smiling and sent me off with a small Christmas gift. I thought that’s a nice customer gesture. Nice folks, but I’m not sure I would recommend this shop though.
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November 2023 by Christa D
I have long nails and love long nails, I came here and asked them if they could file them down to make them a little shorter. They kept talking about how bad my nails look (they looked good, if you like longer nails you know how they’re supposed to look) they made them extremely short and uneven. I left here in tears. Not to mention how unclean the shop was. I was looking through the basket with the gel colors in it and candy wrappers kept falling out of the basket.
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August 2023 by Leiliane Cortes
Horrible birthday experience! Asked for a full set, square nails, specific design, and the nail tech couldn’t make up her mind on wether she could do it or not. The shape and application wasn’t right. I wasn’t upset I simply asked them to please remove the nails before she painted them or anything else further. They refused to, charged me 180 for unfinished nails that look horrible, and kicked us out. Horrible experience, DO NOT GO HERE!!!! Pedicure and manicure aren’t even worth it my mani, my natural nails are literally slanted. WORST SERVICE EVER!!!!!
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August 2023 by Aaron Davis
I gave a friend a ride there so I guess it's okay.
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July 2023 by Kyla Thomas
Great quality and love the service!! I am glad I come here to get my nails done ❤️
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June 2023 by Katie C.
Best color selection of any nail place. They have every brand and every color in gel and regular polish. They have been in business for a long time. They are personable and welcoming. Most of the clients have been coming for 10 + years. That says a lot. Jen is the owner and everyone loves her. Mimi is one of the nail techs and wonderful. They all are.
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June 2023 by Mrs F.
I don't know why I should feel bad about myself when I leave my nail appointment. I have been going to Top nails for a while now and I hear most people greeted by name "how are you??". When they leave, " Bye! See you soon!! Thank you!!!" My nails look great.If I want to feel bad about myself, be ignored, be grumbled at, or get a half goodbye or worse, I'll go back to junior high, thanks. At least there I don't have to tip.
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May 2023 by Claudia Demby
Really disappointed with the place.. I used to come here 10 years ago and it was great but now not so much.I came in for a pedicure. The FIRST woman taking care of me was kind but she was barely looking at my feet when doing the job! She kept looking everywhere else and ended up filing down my toenails down to the skin. She barely scrubbed my soles and what really irked me was that the clippers and tools she used came from an open cup already placed on the station. REALLY made me question how sanitary this place isThen someone else came over to paint my toes and she would paint some, get up and walk around, then come back paint some more. At the end I looked at my toes and there was still paint on my skins and polish pouring off some of the nails. I started to peel it off and she comes over and says don’t worry honey that will come off in the shower.I pay to get my nails done nicely… not a mediocre job with no attention to detail.
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February 2023 by Cayla S.
I had a really weird experience here. It was my first time at this nail salon and when I asked the price of a full gel acrylic set no one gave me a direct answer for about a minute then I was told $85. I was surprised because I hadn't mentioned any patterns or designs so $85 seemed like a lot compared to other local places. I asked if they had a list of services with prices and they pointed at the wall where it said that a full acrylic gel set was $60. Once I noticed the price difference between what I was told and the price posted I was rushed by the staff to sit down and pick a color. I decided to go with a regular gel mani because I didn't feel like $85 was reasonable and the whole situation was uncomfortable. Not the relaxing experience i was hoping for and I definitely won't go back. I love supporting local businesses in my community but the fact that it felt like they were trying to upcharge me was disappointing. The manicure was good but the pedicure doesn't look great and wasn't worth the awkward experience.
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December 2022 by Sara R.
I enjoy coming here because they do a fantastic job. I do recommend making an appointment, however, because they do get very busy and you will wait for quite a while. However, it's worth the wait and the prices are reasonable comparatively. I always have a great experience and I'm never disappointed.
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June 2022 by Han L.
A little overpriced but staff were super friendly. Very clean. Manicure didn't last very long unfortunately.
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May 2022 by Jessica Torres
Went with a group. They did a nice job in a fairly quick period of time.
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April 2022 by Mary Louise E
I got a set of acrylics and the first time the nail broke before 2 weeks and they made my nails longer than requested and then the second time the color they were using kept fading and chipped less than a week and the nail broke, I went to get the nail fixed and they charged me $5 and the lady had an attitude the entire time , not coming here again , awful customer service
