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June 2024 by Wendy Gonzalez
I love coming here. Anaisa slayed with my make-up. She made me look like a different person while making sure to not put too much makeup on my face. She kept in simple and elegant and I loved my look. I felt bad havibg to clean it off after my graduation. Not only that but I love coming to Rose. She helpes me fall in love with my hair again. She listens to me and helps me figure out what was best for my hair. She managed to style my hair and make it curly for my graduation. They both worked their magic on me and made my graduation unforgetable. I felt so confident and beautiful, I could not stop smiling. Thank you both so much !!!
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November 2023 by Jessica Nicklin
I got my hair and makeup done for family photos and Anaisa was great! She really leaned into my personal style and made sure I was comfortable. I felt confident and pretty for the photos. They were also extremely flexible when I had to reschedule because my family got sick. I would 100% go back.
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October 2023 by Laurissa T.
I literally went into the salon with my hair looking good... all I asked was for a bleach of my roots and a tone.. I have no idea how she did this to my hair.. it was never yellow or orange like this. She ruined my hair . I'm so beyond upset .
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October 2023 by Atlanta Jones
A little difficult to find the entrance follow the direction on their website for sure! Great friendly staff and very skilled beauticians.
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August 2023 by Angelica Macaraeg
I love spending the day in West hartford for my “me” time. I get my hair done at Top level salon with Anaisa. She always gets my hair right! I love the voluminous blow out she gives me. There was a time I didn’t want to cut mt hair too short. She explained that I needed to cut the dead ends and she’ll cut i layers to still keep length. My hair has grown back in 4 months and receive compliments of my hair. The staff she works with are always welcoming and kind.
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August 2023 by Marielys Roman
Anaisa cut and dyed my hair and my hair came back to life. My curls returned! Love it there and I love her!!
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July 2023 by Kathryn Garbuzinski
My wedding party and myself had our hair and makeup done by Naomi and Elise and they did PHENOMENALLY! I requested a simple makeup look, which Elise nailed, and a goddess-like style with a hair vine that would stay in all night, which Naomi also crushed. I've never felt so confident and beautiful thanks to their amazing work.
They were accommodating with scheduling my trial and kept me updated with any and all updates. I'm so impressed with how everyone turned out and how quickly they got everything done!!! They were so friendly, helpful, and professional. I definitely recommend them to anyone needing their hair and makeup done
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June 2023 by Jessica E.
I can't believe how deplorable this salon is.... Me and my fiance booked an appointment for a hair and makeup trial for myself and a hair styling trail for him just ahead of our wedding. My fiance had long, curly hair which is why he wanted it styled the day of our wedding. When booking our appointment, I made mention of my fiance's long hair and how he would like a styling. The day of the trial, I was sat on one side of the salon and my fiance at the other. While I got my hair and makeup done, my fiance's "stylist" conducted what she would later refer to as a "Thorough consult" where my fiance related to her that he wears his hair long, would like to keep the length, I myself cut it a week prior to the length he wanted it and he was happy with it, and that he is prone to some frizziness on the side that he was hoping to mitigate the day of the wedding. This "stylist" asked my fiance to remove his glasses and proceeded to cut every inch of length off of my fiance's hair, even buzzing behind his ears. My fiance, sans glasses, couldn't see what she was doing and didn't realize the severity of the cut until it was too late. Once I was done with my hair and makeup and saw what was done to my fiance, and upon realizing he would not look like his normal self in our wedding photos without his signature long hair, I cried the makeup right off my face. I cried all night. I immediately contacted Top Level Salon and told them about my experience. As this is not what my fiance wanted or asked for, and I didn't get to see how my makeup looked with my dress due to crying it off before I got home, mixed with the fact that the curls in my hair fell out by the time I got the mile and a half home, I asked for a refund for the cost of my fiance's "service" and to see if I could get a new trial, free of charge. The owner who did my hair and makeup was dodgy, long to respond, and while offering for me to come back in, didn't even acknowledge my refund request. I asked several times and nothing. After finally saying I wasn't comfortable with how she was dodging me, I didn't want to come in for a repeat trial. She responded, somehow surprised, and refunded me for my fiance's "service". I followed up saying I also wanted a refund for my "service" now that I was uncomfortable with how she conducted herself, and SHE NEVER RESPONDED. This coward and her staff cannot own up to the fact that the "service" we received left us worse off than before we entered their "business". We disputed with the credit card company to which they replied they'd "done nothing wrong." Stay away from these disgusting thieves before they change the way you get to remember your most precious memory and stiff you your hard-earned money to do it.
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May 2023 by Emma L
Anaisa is simply the best :) I have damaged, curly, thick and an insane amount of hair which I’ve always felt insecure about. Always would go to a new hair stylist just to get my hair done for special events about 2 times a year but they would find a way to complain or make me feel bad about my hair. It is hard to find someone who can handle ethnic hair sometimes in the area. She has never once made me feel less than welcome even though I’ve only gotten my hair done by her twice. Everyone at the salon is super sweet and will definitely be getting my hair done more thanks to her. I am so happy to have finally found a salon that I can be a loyal customer to!
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May 2023 by Rae
Allegra is SO kind, patient, and understanding! She knew I had a lot of anxiety and uncertainty and worked with me through all of them and my major major chop came out great!
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March 2023 by John Biasotti
I've gotten two haircuts. First was pretty good.Went back for another and they did me dirty
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October 2022 by Cassie Giza
Went here over the weekend for the first time. Khayla gave me one of the best haircuts I ever had! Will deff being coming backService: Hairstyling
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October 2022 by Kathryn Ranni
My wedding party and myself had our hair and makeup done by Naomi and Elise and they did PHENOMENALLY! I requested a simple makeup look, which Elise nailed, and a goddess-like style with a hair vine that would stay in all night, which Naomi also crushed. I've never felt so confident and beautiful thanks to their amazing work.They were accommodating with scheduling my trial and kept me updated with any and all updates. I'm so impressed with how everyone turned out and how quickly they got everything done!!! They were so friendly, helpful, and professional. I definitely recommend them to anyone needing their hair and makeup done
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September 2022 by Laura Wilson
Service was unacceptable. End result looked nothing like the picture I was asked to show for reference, and I was left looking far from presentable the day before an event. Had to pay more than the original service to have it somewhat fixed at another salon. I left with an almost $300 charge for my hair to look like it was done by a 3 year old with hydrogen peroxide. Definitely would not recommend.Service: Balayage
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August 2022 by Abby TDN
This is my regular place for haircuts so I booked their services for my wedding ceremony and they did an amazing job. Anaisa did hair and Khayla did makeup, for me, my maid of honor, and my mom. We all have very different hair and skin types and completely different styles, and I didn't have a standard bridal party look in mind. Anaisa and Khayla stepped up with their creativity and artistry so that we all looked and felt so beautiful on my special day. They even cultivated a fun and stress-free environment for us at the salon.Anaisa curled my stubbornly straight hair so well that it lasted through the extreme heat and humidity while still looking gorgeous. Meanwhile Khayla did a really beautiful and unique pearl cut crease makeup look that everyone complimented. The hair and makeup lasted from 10 am to midnight on a humid and busy summer day. I'm really glad I called Top Level Salon, I can't imagine a better experience or final product!Services: Haircut