“Looking for jordans for my son had me going crazy. I couldn't find the shoe or his size anywhere. Steve smiled and offered to help. He found what I was looking for, and it was sent quickly to the store. Thanks Steve. ?”
“This is one of the best tennis specialty shops in CT. Chris and his staff are "all in" on everything tennis and racquet sports related. Excellent product knowledge and turn around times. Highly recommend!”
“Great service! The staff were knowledgeable about ice skat fitting and helped outfit my son with the correct size gear.We will be back when we need to get a new pair of skates and pads when the time comes.”
“Love the clothes here! Technical but just as good for casual wear as for your workout. I even wear some pieces to work. Every stitch and seam has a purpose but the pieces are pretty too! and the best fit of any workout wear I've tried! The price is well worth it as they last and wear well. Plus, while they are on trend, they aren't fad-y, so you can wear them on and on.”
“Super helpful staff, and the selection of inventory is amazing! Had a couple questions and they were answered perfectly. They were busy when I came in, but they helped me flawlessly, will be coming back here”
10 AM - 8 PM
1500 New Britain Ave #213, West Hartford“The sales women were amazing. They fitted me for a bra after reduction surgery and listened to my concerns. The very first bra they brought to me to try one was exactly what I needed. Love this store. I'd give it 10 stars if I could. Thank you to all the lovely ladies!”
“Its a good store me personally i couldn't find what i was looking for but it is a good store and decent size store 4/5 and staff ?/5 i only visit 1 time so i dont know staff didn't say nothing the guy in the entrance was in his phone kind of rude but what ever”
“REI is a great place in general, but this particular location is really great. All categories are well stocked, both assortment and size. Staff members are really knowledgeable and willing to understand your preferences to help you pick the right product. Not uncommon to have multiple staff members involved in offering an opinion on trail shoes or higher end gear. Product quality is, across the board, great. I’ve only ever had to return something once (no problems), but was well aware of their no hassle return policy. It’s about a 40 minute drive for me, so I don’t drop by as often as I’d like, but always worth a drop in. Parking can get a bit hectic in this lot at times with Shake Shak right nearby too, but not a big deal. Easy on/off I-84! If you’re not a member of the REI Co-op, you should be.”
“Such great quality leggings! The manager Lisa is such a sweetheart and picked out the best outfits for me. She walked me through their whole membership process and made it really easy. Ask for her, she’s so friendly!! The store is also very clean and the fitting rooms are huge”
“I found the perfect pair of running shoes here! The foot scanning technology is so cool and the workers are so helpful and give great recommendations. I was recommended to try the Hoka Bondi 8 and Mach 5 shoes, both of which have a great look and had the support to help my knee pain. I also bought a headband and chickn legs running shorts here and they are both great products!”