“Deep stock. Good tools. Extreme patience. Franky devoted nearly two hours to successfully fit skates on my niece, whose two feet differed by one whole size. He experimented with different brands, widths, insert types, socks – getting closer and closer – then baked the pair that did the trick. She is delighted and prepped to skate with her toddler son, who does not yet know he's NHL bound. Can't say enough good things about Franky, a veteran, horseman, sports encyclopedia and all around big spirit.”
“Had my sons racquet strung and purchased another one while I was there. Staff was knowledgeable and didn't push a sale. Both racquets were ready the next day.”
“Super helpful staff, and the selection of inventory is amazing! Had a couple questions and they were answered perfectly. They were busy when I came in, but they helped me flawlessly, will be coming back here”
“Visited REI last year to purchase hiking boots and was helped by a friendly staff member. Returned this year to buy a pack for a multi day trip and that same friendly staff member, Will, helped us once again. He spent quality time going over what options each pack provided and fitting the backpack to my husband. Would highly recommend visiting this store and if you have any questions don’t hesitate to ask.”
10 AM - 8 PM
1500 New Britain Ave #213, West Hartford“The sales women were amazing. They fitted me for a bra after reduction surgery and listened to my concerns. The very first bra they brought to me to try one was exactly what I needed. Love this store. I'd give it 10 stars if I could. Thank you to all the lovely ladies!”
“Love the clothes here! Technical but just as good for casual wear as for your workout. I even wear some pieces to work. Every stitch and seam has a purpose but the pieces are pretty too! and the best fit of any workout wear I've tried! The price is well worth it as they last and wear well. Plus, while they are on trend, they aren't fad-y, so you can wear them on and on.”
“Looking for jordans for my son had me going crazy. I couldn't find the shoe or his size anywhere. Steve smiled and offered to help. He found what I was looking for, and it was sent quickly to the store. Thanks Steve. ?”
“Such great quality leggings! The manager Lisa is such a sweetheart and picked out the best outfits for me. She walked me through their whole membership process and made it really easy. Ask for her, she’s so friendly!! The store is also very clean and the fitting rooms are huge”
“Brian (and the whole staff there) are fantastic. Very helpful and super polite and patient. Absolutely would recommend for anyone who's looking to improve their running game or just needs help with finding a better fitting shoe.”