Saks OFF 5TH is a retail store that offers a varied selection of designer and mid-range merchandise at discounted prices. The store is generally well-organized and clean, with a pleasant shopping experience. Customers have reported finding great deals on clothing, shoes, accessories, and even home items. The staff is described as friendly and helpful, assisting customers in finding what they need. However, some reviews mention the store being messy and understocked at times, with clothes and shoes scattered on the floor. The selection can also be inconsistent, as the store has been known to carry unique items like designer dog toys but then discontinue them. Overall, Saks OFF 5TH is praised for its great prices on high-quality merchandise, with customers highlighting the ability to find "wonderful finds" and "fancy dresses" at amazing discounts. The store's layout, customer service, and easy return policy also contribute to a positive shopping experience for many customers.