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March 2024 by Emilio Sanchez
Pros:• They have all the tools to assist with preparation to a Manual Bike and they have parts to replace• They have decent accessories more so Tents• Not as Busy on Certain days at the Bike shopCons:• They Super Tighten everything like at Walmart, three turns guys three turns.• They are WAY too expensive• Outside of the electric Bike They sale, they will not touch any other's, sad too me.
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March 2024 by Rochelle
Good customer service! Very helpful and friendly! I called to see if items were available, kindly placed on hold for me to pick up! was able to buy items
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February 2024 by Adrian Stawarz
Friendly and helpful staff
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February 2024 by Nickolas Guevara
I left my skis with them and they said they would be done at 10:30 the next day and then they ended up being closed and it was the first time it snowed the next day
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January 2024 by Dan Lynch
REI is a great place in general, but this particular location is really great. All categories are well stocked, both assortment and size. Staff members are really knowledgeable and willing to understand your preferences to help you pick the right product. Not uncommon to have multiple staff members involved in offering an opinion on trail shoes or higher end gear. Product quality is, across the board, great. I’ve only ever had to return something once (no problems), but was well aware of their no hassle return policy. It’s about a 40 minute drive for me, so I don’t drop by as often as I’d like, but always worth a drop in. Parking can get a bit hectic in this lot at times with Shake Shak right nearby too, but not a big deal. Easy on/off I-84! If you’re not a member of the REI Co-op, you should be.
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January 2024 by TK 3
Very cramped but nice store. Too expensive for what I needed.
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December 2023 by Kristen Gallagher
Excellent customer service. Every employee we interacted with on the floor and at the register was incredibly positive and helpful.
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December 2023 by Alex K.
This review is not for this REI store specifically but for REI in general. Ordered an item 11/4 with expected delivery date 11/7. Still no item and no date. Support is of no help. My last order with REI. Nothing more than a scam.
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August 2023 by K Apl3ft
A tad disappointed that they did not carry the Hoka Transporter. I was hoping that since it was REI, they would have wider selections within the brand. This shop carried more color selections of one particular model, the Speedgoat 5.They had a nice selection of outdoor hats, and I ended up purchasing a nice felt Scala for my husband for Christmas. That is, if he can wait that long to use it. ?No winter gloves out just yet. So we'll have to come back another day.
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August 2023 by Joseph LaChance
No stars is not an option. Tuesday evening. A wait for help at shoes. Then they start to make closing announcements 45 minutes before closing.Never again. FTP.
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July 2023 by Katie Rae
Yeah this place is for those pretentious bicycle riders. You get treated like you are stealing by the staff. The other customers for some reason think they are better than the plebs. Im probably not going there ever again. If I do, it will only be to fight for the commoner
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July 2023 by Stephanie Mead
Great REI location! I don’t live near one so I try to stop in one whenever I see them. Stopped in midweek so I had the place to myself. Friendly, helpful staff!
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June 2023 by Jillian Kara
Great store to get outdoor essentials. There is a large selection of clothes and a variety of snow pants. When shopping I did not see any sales associates. Overall, a great place to get outdoor recreation things and clothes.
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May 2023 by Graham Oxman
Drove an hour to the shop, expecting to find basic rock climbing gear like a guide ATC and a variety of sling lengths. Paltry selection at best. Guess I will be shopping online at a different vendor where I can get more rewards.
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May 2023 by Liv Markar
They got the stuff I need, but they push sooooo much on their membership (nearly 5 minute bit asking about your personal shopping and question you) , and will continue to almost mock you for not getting it stating aloud to everyone “alright keep giving us 100% of your money”. I will give you my money this one time but I will be shopping else where for now on.