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November 2023 by Ant Gamache
this place will steal hundreds of dollars of your money from your account because of their own error and make you fight for it. if it happens to you just get the police involved from day 1 and don’t let these rude employees lie to you day after day and call you names while you are broke and desperate. the day i filed a police report is the day i finally got my money. this place is a joke.
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November 2023 by Patty Moonbeam
I was originally a People’s Bank customer and transitioned over when it became M&T. I have had several issues since the switch and the final straw was when there was money missing from my account. They strung me along for over a week, wouldn’t take me seriously and would not help me. I had to file a police report to get an investigation to find out it was a teller error, they transposed numbers and accidentally took money out of my account. I had to go to this branch to get help and they were extremely rude, called me names and humiliated me in front of a lobby of customers, despite the fact that it was their fault my money was missing. I was without access to my funds for 12 days. I have since switched banks and suggest you do too.
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November 2023 by Impact Stickers
It’s atrocious how the people at this bank treat other human beings who are fully trusting them with all of their money. It is a completely unprofessional environment. I know many people have had money stolen from them at this bank and then they are treated horribly when they go in for help. So now I leave before it happens to me too.
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November 2023 by Sam Rainbow
constant errors at this bank. don’t waste your time dealing with “fraudulent” charges that are really just their mistakes. these people are not capable of keeping your money safe.
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November 2023 by Sam Francis
go somewhere else if you wanna be treated like a human being. they will steal money from your account and put you through hell.
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October 2022 by Marisol Texidor
Fatima is great at explaining all the available options and products. Always pleasant and helpful!
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September 2022 by marilyn tomlinson
Best branch ever. The associates are very friendly and helpful Fatima, Jerome the entire crew are such gracious individuals. I love this branch
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March 2022 by Marisol Santana
Fatima is great at explaining all the available options and products. Always pleasant and helpful!
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April 2021 by Candia Baptiste
Jerome and the rest of the staff went above and beyond with my issues and helped out my non profit to get all the information we needed. Worth the drive!!! Definitely more personable than the store branches
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June 2020 by Linda Jones
Jerome is always knowledgable and friendly.
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February 2020 by danny tran
great branch.. I always felt appreciative from the tellers. Management always keep an eye out for a long line at the teller and would always help if there is one. The line was never more than 3 customers!!! Great job.
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January 2020 by Michael Zibel
Jerome was very helpful with my complicated transaction
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October 2019 by Dylan Teixeira
Great customer service
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March 2017 by Patrick Wilkinson
Awesome bank, awesome people
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February 2017 by Roohan Nistar
Negative vibes and poor customer service.....the bank tellers need to get retrained on how to treat their customers regardless of their skin color..I always feel uncomfortable at this location !!!
