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March 2024 by Geralyz Melendez - Cruz
Everyone was really nice great service Tony was great definitely would be going back
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February 2024 by Princess Adams
It is always a pleasure to get all my vehicles serviced here. I have been a proud customer for over 12 years.
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February 2024 by Ashley MacDougall
I went in to have my oil changed, I chose Monro for my oil change because it comes with a free tire rotation as per online. I watched them work on my oil change, when they said they were done and were asking for payment, I inquired as to why they did not rotate the tires as described and included in the price. They made up an excuse about how it “could” include a tire rotation for the same price and asked if I wanted it done. I told them yes because that is what is supposed to be included. Felt very shady business and I don’t like trying to be swindled saying they are gonna do things and then I watch and they do not.
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December 2023 by Deborah Bargon
Always courteous, professional and timely service for our cars. Oil changes,, new brakes and diagnostic checks for all our cars, Chevy, Honda and BMW. Highly recommend!Services: Auto engine diagnostic
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December 2023 by Giulietta Nitido
I had a great experience here tonight. I called last minute and they got me in very quickly, were very helpful, and very kind. I highly recommend this business!Service: Tires
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October 2023 by Sergio Santiago
My go to shop when I need work done on my vehicle. The guys are friendly, knowledgeable and helpful with any questions I may have. The Monro Auto Service and Tire Centers @ 330 Prospect Avenue, 2135 Park St, Hartford, CT is hands down my favorite place to get my car serviced.Services: Air & cabin filter replacement
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October 2023 by Bria F
Florencio was super nice and went above and beyond to take car of me and my car. Antoni was a gentleman and was super patient. He quickly swapped out my bad tire for the new one with minimal wait time. The guys at the shop are SUPER efficient and professional. Will be returning if ever needed. Highly recommend this location. Great work.
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October 2023 by Abraham Kirkwood
I recently went to this tire shop and I've got to say, it was an excellent experience. I was coming from quite a distance with a flat tire, and finding this place was a true relief. From the moment I walked in, the staff were incredibly friendly and professional. What really stood out was their willingness to help. If you're in need of tire service, I highly recommend this shop. You'll be taken care of by experts who really care about their customers.
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October 2023 by Sara Hammick
The service people diagnosed my problem quickly, ordered the parts, and had my car fixed in 1.5 hours. They were all friendly and very clear on what was happening to my car. I would definitely recommend this Monro!Service: Exhaust
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September 2023 by Asong Aminmentse
I had a great experience at Monro Auto Service. The manager William is a great guy I’ll definitely be going back if I have any car trouble.
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August 2023 by Yasir Suhail
They were really helpful. I had a flat tire. They got me in really fast and were super affordable. They deserve your business!
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July 2023 by Giselle Wargin
Great, quick service. The splash guard on the bottom of my car had dislodged. Mike was very informative and fixed it right away. Thank you!!
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June 2023 by Janine Miller
I needed a wheel alignment. Bill and the team accommodate me on a busy Saturday. They also did a courtesy check which was appreciated. Very friendly shop, I will definitely use them in the future.
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June 2023 by Serika Gooden
I came in to get my tires balanced and Florencio Rivera was very kind and fit me in right away. He was very knowledgeable and explained everything to me. I will be coming back to this Monro again. Great Service!
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June 2023 by Alexander Figueroa
I got some tires deliver to this shop from(Tire Agent ) and I had a bad experience. I got the appointment set up early morning after getting the confirmation email about the delivery. I called and they only got a spot first thing in the morning. So when I got there I was being charge for installation again , I talk to the guy upfront and I told them that I already paid for the installation from tires agent. But that didn’t work. So I ended up leaving at he shop and calling tire agent after, customer service called back the shop and told them how to charge the customer I brought my car back to the shop and they gave me attitude, they told me that they work on it if they got time, because I already missed my schedule appointment. So I left the car and I was back to pick up the car later on that day and they get me worth the same bad attitude so I will not be back. I’ll take my businesses someone else.
