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November 2023 by Leah Silva
These guys are real life savers, they were able to plug a nail hole in my tire and get me back on the road to NY in under 10 minutes. Incredibly nice guys!Service: Tires
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October 2023 by Luis Caguana
This place its crazy,i called im ask if they can fix a tire ,becouse i have one screw in my tire and they told me i need an apoinment and the next one was for one week al 745am and who ever picked up the phone was not nice .
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October 2023 by John Turnage
My daughter is a student at UHart and is about 10 hours from us, her parents. When she had trouble putting air into one of her tires, she tried a couple of different gas station air pumps to no avail. I looked up "tire service" and "West Hartford" and Modern Tire WH was one of the first to pop up and had stellar ratings. So, I relayed the location and she headed over. She got a friendly greeting, was listened to as she explained her problem, and the tech immediately went out to do a visual inspection. He immediately found a small piece of rubber inside of the tire stem, pulled it out, and filled up her tire - no charge. Folks like this tech and businesses like Modern Tire need to know what a relief it is to parents of children studying far from home that thoughtful, considerate, and understanding professionals who treat customers with respect and kindness still exist. Thanks, anonymous Modern Tire WH tech!!!
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August 2023 by Marcella Nash
These guys were great! Brian was so responsive and they turned my car around (all four brakes replaced) in less than a day! I will definitely be back!Service: Brakes
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August 2023 by Ryan Zygmunt
I got my brakes done here and everything came out great! I talked to Brian on the phone and he was very knowledgeable and professional! I highly recommend Modern Tire!
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July 2023 by Danielle Beadle
We are from Texas on a road trip and had a slow leak in our tire and this establishment was very helpful at getting us in and out quickly. Bryan was extremely helpful and cordial. So thankful we happened upon them.Service: Tires
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July 2023 by Brooke Horst
Amazing experience! The manager was so friendly and helpful getting us fixed and on our way home from our roadtrip.
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July 2023 by Donna S.
Website say's masks are mandatory for customers. I can't do that. I am going elsewhere. I've heard several of my friends decide that as well due to their lingering mask requirements.
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March 2023 by Ed Reilly
They are my go-to automotive repair shop. I'm very pleased with the work they do.
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February 2023 by Josh Sparkman
Brian and the crew are always fantastic. So happy with the service at Modern!
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February 2023 by Your Swagness
They do not pick up their phone & their online appointment system does not work
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August 2022 by g n.
It is a fact that this place does NOT LIKE OLDER CARS. If your car is not one run by a computer, they will up charge you like crazy for the smallest of issues and will honestly not want to work with you. They told a friend they wouldn't be able to drive their car off of the lot. Instead they did and got it fixed elsewhere for a better price than they were offering. And yes they had a car older than 2015.
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August 2022 by Hunter C.
I knew I had a slow leak and knew I probably needed new tires. When I mentioned the leak, they brought the car in, found two nails in the tire, and patched them up with no charge. Without a doubt I'll go back for my new tires. They have always had great customer service!
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July 2022 by Tricia C.
Brian and the crew at WH Modern Tire are awesome. First, they are friendly and professional and make you feel like you're the only customer with a car getting serviced. They are responsive, accommodating, and quick. Thankfully, my visits have been routine, but I know that if I had any questions or trouble, they would be my first call. Thank you!
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June 2022 by Cheyenne O.
Brian is the kindest and most helpful employee! He knows what he is doing and went above and beyond for customer service. He is the main reason we are writing this review but the place its self is also great. This is the only place we bring our cars for tires.
