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“I was reminded that my replacement glass protector would only be 12 dollars. Then, I was directed to some new phone cases and he recommended one that would be in your warranty program. He demonstrated the kickstand on the phone cases very helpful but not pushy. I’ll be back!”
“My wife and I went in to upgrade our iPhones and we worked with Maleek. He was incredibly friendly, informative and helpful. Highly recommend going to this location and working with Maleek every time. The 25 min drive for us was worth it!”
“Outstanding service from Mingo and Chase! They stayed late to ensure my carrier switch was successful and handled everything professionally and efficiently. Really appreciated them going the extra mile to help me - even staying 30 minutes past closing. This level of customer service is exactly why I chose T-Mobile and left my old provider. Highly recommend this location! Thank you!”
“Pedro is a great guy and helped both me and my wife with our new phones. We took advantage of a promotion he mentioned and got both phones for FREE except for taxes and accessories saving us $2,000. He made sure that all of our Apps and contacts transferred over for both of us. He is NUMBER ONE in our book! Thanks Pedro, from John and Roberta!”
10AM - 8PM
1022 New Britain Ave, West Hartford
Mobile Phones
“Great overall experience, the new store manager and rep are both fantastic. Store had great energy and they helped me switch from metro got me a free phone and saved me money on my monthly bill!!
Highly recommended especially over the other crickets in the areas this one stands out”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Richard as well as the staff where very helpful fix my problem as well as letting me know of promotion I was about to miss out on and got a new phone they made everything feel seamless and quick was out of there in 45 minutes would highly recommended”