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“Alex was knowledgable, helpful and friendly, helping us replace our daughter’s lost phone. From nightmare to dream scenario with a very smooth process. 5 Stars!”
“My rep (Eric I believe), restored my confidence in the customer service transaction! He was very knowledgeable and patient. He went above and beyond to resolve my issue.”
“Absolutely the best experience getting a new phone! They handled my two young toddlers like they were their own children. Super knowledgeable and went above and beyond to make sure I was all set!”
11AM - 6PM
1022 New Britain Ave, West Hartford
Mobile Phones
“This store is literally the best cricket around. I've been coming to this store almost 7 years now and I've never had a bad experience, they always seem to have the customer getting the best deal in mind, while other locations are strictly trying to get the most money out of you not suggesting any type of ways to get discounts etc. This store on new Britain Ave isn't far from Flatbush Walmart and they literally saved me about $130 today when the east Hartford store I decided to try out because it's closer to where I live and it showed they had almost 5 stars so I was only in there about ten minutes and the guy working there was nice enough but when asked what's the cheapest phone available he messed up once and said at first $170 something and then when he repeated himself stuck with $190 and only gave me options between that and #240+ and that's plus activation fee and phone case and screen protector...uh uh...so left there and went right back to where I shoulda just went in the first place the cricket on new Britain Ave in west Hartford it's pretty much right on the Hartford line it's close by to Walmart. Got the phone I wanted, case, protector and they through in headphones for free and it all cost $150 and some change and I'll never go to another cricket besides them unless I'm in another state. They're the best, customer service and attitudes always good and nice. They al.oat always offer ways to help you get the best prices and they did not let me down today. Highly recommend them.”
“As Big O wud say "Fabulous"!!!!! Jose is da man, fixed all my troubles in a split second and then some. I will always refer to TMobile in Blue Back Square!! ?”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Stopped by for a new screen protector. No wait. Even though my phone is old and the protector has been discontinued, the gentleman called his manager and found one. We really appreciated the "extra mile" he took.”