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February 2024 by Matthew Sinkewicz
I scheduled an appointment for an oil change for 8 am. Upon arrival the owner told me I would have to wait 3 hours. I asked why he booked me an appointment if he didn't have room and he smirked at me and said he could take me tomorrow at the same time. I called a little later to let him know I was going to cancel it and he said "I don't make money off oil changes anyway." As I tried to continue talking he hung up on me. Do not go here
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January 2024 by Jim Wells
Very responsive to my questions and concerns.Services: Exhaust
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January 2024 by Edward Amelemah
Great service, nice people
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January 2024 by T A
I will never bring a vehicle here. I spoke to the owner and he needs to work on his customer service skills. He was very condescending.
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January 2024 by Mr. Callahan
Always great service with clear communication. Best prices too! Thank you again.
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January 2024 by Vicky Leggett
Meineke has done excellent for me.
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January 2024 by Coach Phill
Awful….. when your future mechanic starts with Price before diagnosis - that’s called Malpractice.Yes car needed a lot to be done and the younger “JOHN” …( they all call them selves John) was pleasant when I first visited and gave me the certainty and confidence that he was going to “look after me”!Next day car dropped off and enter the second elder “John” I think the second older John interpreted that as we will maximize what we can extract from you.It gets even better, I am a busy hustler so I called and requested I want to pass by later and pay by card after diagnosis was done,Younger pleasant John said no worries, you can even just call and I will take payment over the phone as long as you call before 4pm.3.45pm I called 6 times and phone was not answered. Case closed. Try tomorrow.Next day, 12 pm I call to make payment over the phone as suggested by younger John,However younger John tells me card processing Machine is down, we can’t take payments over the phone….??I am unable to drive to Garage before 4pm closing time so I request to come and sort it out in person early morning.8.30am voice note from big John..” Hey Phill, your bill is now $550 plus tax. It’s gone up $50 because you didn’t pick car up!!!!Please remember, they couldn’t take payment over the phone that’s why I hadn’t sent for pickup.Okay I was a little “Amused” and quite surprised,. I cut short all sales meetings to go and meet busy money hungry no customer care focus John about $50 extra charge!I was ready for a real verbal assault and thank God I was also dangerously calm.Long story short, he didnt charge the $50, I paid in person and got car partially repaired back.Ps: I needed this car for business yes and therefore had budgeted for all works however John gave me another option out of principle .I will not support “BAD CLIENT EXPERIENCE” businesses regardless.And yes I am towing it to another auto repair shop and yes it might cost me a-little more but I will pay.
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December 2023 by Erika Suarez
John was amazing. It was a roller coaster of a car day and he got it fixed so fast it was amazing.
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November 2023 by julieirene56
Unfortunately, my alternator was kaput. My serpentine belt was shot. They replaced both promptly. The staff were courteous. No mansplaining! The cost was lower than other local shops' estimates. I highly recommend this Meineke!
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October 2023 by Nota T.
Brought my car to meineke to have him fix the air conditioner and they broke the wire to open the hood. It worked before I brought it there and they must have pulled it too hard and now I can't open the hood and they won't repair it.
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September 2023 by James Aspell
Shop is tad rough looking on the outside but they got the needed work done on time and on budget. I get the sense these guys enjoy working on cars so that’s a big plus in my book. Thank you!Service: Exhaust
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September 2023 by David Francis
Been coming here since I was a kid Me and Owner John have a good relationship if he can Squeeze you in he will John Jr is great also in and out oil change??
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August 2023 by A. Chace Wessling
Got me in quickly and took care of my car quickly. Kept me apprised of the repairs and the costs before starting. Great work!Service: Auto brake repair
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August 2023 by nicola hoyte
Great service and customer service will continue to use this location for other maintenance! Super professional and experienced with BMW car parts.Service: General repairs & maintenance
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July 2023 by Valerie Metzner
John, the co-owner was wonderful. He explained what was going on with my car without being condescending and fixed it for the price he quoted. You can't ask for much more than that from a car repair shop.
