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“Jesse from west Hartford branch of ‘Relax the back’ in CT, went above and beyond the call of duty for us. The owner of the Relax the Back which sold us our chair was being very rude and unhelpful and we were desperately in need of some guidance on how to solve our issue. Jesse had nothing to gain from talking to us, but he took a ton of time out of his busy weekend at the store to patiently talk us through our questions. We would have been sweating bullets if it weren't for his help. I wish he had been the person we bought the chair from initially. In the future, we will only buy from him when it comes time to upgrade - even though he's over an hour away from us. We highly recommend Jesse and his store, he seems like someone who will stand by his customers no matter what!”
“Outstanding experience...
Professional, honest and accurate.
Kudos ? ? ? ? ?Patrick is outstanding...professional and patience beyond...great experience.
Thank you for hiring Patrick.. give the guy some more money...respectfully,
Hugh”
“I went in earlier this week to buy a new mattress and set up. I've had my mattress far too long and it was time to upgrade. I didn't realize just what an upgrade a casper mattress is. I went to other stores but nothing felt like what I needed. I went into casper and tried the snow max on anti gravity setting and I was sold. It felt like heaven for my tired joints. Shurei was awesome and walked me through the whole process with patience and kindness. Clearly she values customer service and satisfaction. Looking forward to the best sleep of my life!”
10AM - 9PM
490 New Park Ave, West Hartford
Mattress Stores
“The staff was amazing! Very friendly, helpful when needed and not pushy at all. Gave excellent recommendations for the look I was searching for. Furniture is offered in wide ranges, so take your time and look around!”
Mattress Stores
Mattress Stores
Mattress Stores
Mattress Stores
“This was a very kind and inviting experience. The staff were very nice and helped me understand the beds that their companies make. Overall 10/10 experience, would recommend.”