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October 2023 by Ivette Geiger
love this place, although a bit pricey but the staff is usually so helpful and they wrap it all so nicely.
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June 2023 by Nyght Chyld
?❤️ Alyssa & Jordan for the win!!!!!! ❤️?***hoping I spelt her name correctly **Both wonderful individuals with a super caring heart for thier customers and they serve with the most amazing customer service skills!!!*bonus kudos to them both for being super-duper awesome, and for providing the 100% suggestions In what I was looking for my upcoming mothers birthday!!I'll def make my return to this location ?Thank you L'Occitane / Westfarms Mall
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May 2023 by Jourdyn Lee B.
Kind staff, Great products plus its in the heart of the mall.
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October 2022 by Ian S.
Under new management. Alyssa is amazing and everyone else too. Super friendly and knowledgeable so I'm happy to give them my business.
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July 2022 by Kelly Millard
Love this store! Everything smells amazing, and the ladies are so helpful! I wish I knew about this place sooner.
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June 2022 by Wayne Martin
I get all of my skin care products at L'occitane. Sales lady very helpful and knowledgeable of all the products.
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February 2022 by Arlene Crismale
I visited your store location at the West Farms Mall today and was greeted by the store manager Alyssa Savage. Not only was Alyssa very friendly’, but she also knew the products and was very helpful, I was impressed with her customer service and absolutely think she is an asset to your store, Also....Hands Down, these are the BEST products ever,
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December 2021 by rosa sanchez
Love their products truly worth their price
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October 2021 by Kristin Bass
This location is amazing! The staff is amazing and the products to die for. Skincare products that are nature based and actually work, a gorgeous escape to Provence and a store team that provides a 5 -Star experience every day! Cannot wait to visit again!
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August 2021 by kim Jenkins
This store has the best shea butter products for skincare. My daughter loves their products. Although there were no summer specials for my purchase the salesperson found a 20% coupon for me. Now that's great customer service!!!
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July 2021 by susan bunny
The best customer service ever.Pleasant,friendly staff. I don't usually give 5stars but this place deserves it!?
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May 2021 by monique d'auteuil
Excellent customer service. Cameron is incredibly polite and knowledgeable. Kristen is lovely. I hope to meet the rest of the team. The products are fabulous btw.
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December 2020 by Reale R.
I went to L'Occitane at West Farms today and had the most wonderful experience ..... the ladies that work there were absolutely the BEST!!!I LOVE the product.....LOVE the packaging.....and love the CUSTOMER SERVICE
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November 2020 by Joe Timbro
This store has the most amazing customer service. We were there for almost an hour, received so much information, and suggestions.Thank you so much.
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May 2020 by Tim Murphy
Girlfriend loves it, so I guess I do too!