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September 2022
I would have given this key location a 1/2 star if possible. Untrained service reps are running this West Hartford outlet like the Maffia. Unless you know a teller or use this location, you are treated like a counterfeit hundred. Stay far, far away. Best key experience is East Windsor, CT or simple go some please else.
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June 2022
Seems as though only one person working teller lines and both drive through lanes... ( 1 other person running around inside as well ) Probably way understaffed as they were pleasant but it took forever ... 1 simple transaction took 35 minutes, luckily I had lunch already packed in the car.
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June 2021
This is for the atm taking my card and making the late for work.