“We came in looking for a wedding gift for myself as the groom. I always wanted a nice watch. We dealt with Linda who walked us through all of the offerings in the store, ultimately settling on a model. I had not given much lead time ahead of the wedding and no promises were made. However, within about a month and a half’s time, my exact request was met and delivered to the store. Again, Linda was fantastic, accommodating our schedule for pick up, walking us through set up & fitting. The personal communication was fantastic throughout the whole process and made it feel as though the whole staff was working with us to get our desired outcome. We can’t thank the West Hartford Lux Bond & Green team enough, especially Linda, and will be surely stopping by for any future jewelry purchases.”
11AM - 7PM
52 LaSalle Rd, West Hartford“I had been looking for a Shinola watch for months and stumbled upon Store52's website that showed they had it in stock. I gave them a call and they quickly set the watch aside, texted me a picture of it to confirm it was what I was looking for, helped me complete the checkout process, and shipped it, all within less than an hour! Their stellar service and genuine excitement for their customers to enjoy their purchase will keep me coming back. Erica helped me out and completed all of the above, making this shopping experience wonderful. 5/5, would recommend.”
“I needed some help with my 6 watches. Glenda at Gem was wonderful; we arranged for how I would get my watches there and she called the next morning that they were all done. Kind, thoughtful and at an impressive price and quickly. My new “go to”!”
10AM - 6PM
65 LaSalle Rd, West Hartford“I walked into this store on a whim today and was instantly greeted by Margie who told me where to find different pieces. She was so pleasant and knowledgeable I didn’t think I was going to actually walk out with anything, but it’s my birthday month so I wanted to treat myself. I told her exactly what I was browsing for and then I stumbled across rings in the estate jewelry section. She saw what I was looking at and picked out something even better! She actually ended up finding me two rings that looked so good stacked together and ended up fitting my finger perfectly, so I walked out with not one, but two rings. I told her I would be back for future engagement ring shopping. I am so happy with my purchase and already can’t wait to go back! Would highly recommend!”
9:30AM - 5:30PM
984 Farmington Ave, West Hartford“Had a great ring re-sizing experience. I dropped it off for a week and not only did he re-size it perfectly, but he redid the gold band for me so it would be more sturdy and last forever. Much appreciated! Was great at communicating when it would be ready by.”
“Keith is friendly and knowledgeable . He offered me the best price for some gold jewelry I didn’t want . He pays by weight. No retail so only bring what you are comfortable having melted down .”
“They always have pretty and unique items and customer service is fantastic! Two times now they have “tweaked” necklaces and earrings so I got exactly what I wanted. Prices are also very reasonable even with the customization. Highly recommend.”
10AM - 8PM
32 Kane St, West Hartford“I Have A Few Pieces From Them... Good Quality.. He Works With Me Maybe Bcus I Always Buy A Couple Pieces At A Time.. Good Services But Only Thing.. Once A Piece Is Fixed.. It Shouldn't Break A Wk Later..”
“I came here for a simple septum jewelry change and ended up leaving with it getting redone in the correct place!! Melissa was amazing and she informed me how my septum was incorrectly pierced through cartilage and gave me different options on how to proceed. I had her redo the piercing all together (she was amazing, it didn’t hurt and was so fast!!!) and it looks amazing now! Definitely will recommend them to family and friends because of how clean and professional their establishment is and the staff is so welcoming and makes you feel comfortable the second you come in. This is what a great business that knows what they are doing looks like!!”
“Nicole and Ray were incredible in helping us choose our wedding bands. I highly recommend this place for all your jewelry needs. They are patient, attentive, and work within your budget to find the perfect pieces.”