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October 2023 by Kaitlin Rodriguez
Frank was recommended to me by another shop that couldn’t work on my vehicle. He was able to take my truck in same day, provide me a reasonable quote, and a fully functioning vehicle all within a timely manner. He even called a few days later to follow up. Highly recommend himServices: Transmission
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August 2023 by Jim Fuhrmann
I rarely pen online reviews, but my recent experience with Frank at Integrity Auto & Towing, LLC deserves a moment of my time. My wife and I brought our car in for a front ball joints replacement, and the entire process was smooth, efficient, and transparent from start to finish. Frank demonstrated professionalism that lived up to the name of his business. The repair was completed promptly, and the quality of work and replacement parts was top-notch. The pricing was fair and transparent, without any hidden fees or last-minute surprises. To sum it up, Integrity Auto & Towing is aptly named. If you want reliable, honest, and high-quality automotive service, look no further than Frank at Integrity Auto & Towing. We couldn't be any happier with our experience, and will be trusting our vehicles with him for years to come. Thank you, Frank, for making our automotive repair experience a pleasant one. Your dedication to your craft and clients is commendable, and it's businesses like yours that restore faith in the automotive repair industry.
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July 2023 by Tarah
Got a flat tire 4 hours away from home and this was the only tow place able to help! They went above and beyond, and the girls in the office were super helpful on the phone as well! Highly recommend!
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May 2023 by Kim Keenan
Frank lives up to the name: Integrity Auto! He was willing to help me in a pinch as I was travelling through and gave a no-nonsense solution to my mechanical problem.Service: Auto maintenance
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October 2022 by Greig Samuelson
THE absolute best service I have ever had at an auto shop. Frank got my issue resolved quickly and helped me resolve an issue when the part I ordered from a supplier didn’t end up fitting. Honest, quick, and quality work!
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June 2022 by Martina Berger
Frank was very considerate and ready to explain things and save me money where he could. He was willing to work around my schedule—delivering excellent service all around!
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December 2021 by Dave Tilton
Frank quickly and efficiently helped fix a puncture I had in my tire same day. He was friendly and honest and it ended up being a small repair and the charge was very fair. Would highly recommend based on my experience.
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August 2021 by Paula C.
"Words alone can't express the appreciation and gratitude I have for Frank and his team." Thank you, for going out of your way, and working with me to make sure my vehicle is safe on the road again!
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August 2021 by dolores asvestas
Frank was very helpful. Diagnosed and fixed my car very quickly. An honest man
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May 2021 by S S.
Frank checked out a leaky tire same day, last minute, when no other auto shop in the area would. He couldn't find an issue and refused to take payment despite having spent his time accommodating me on short notice. Rarely have I had such a good experience with a stressful car problem. Will definitely be back for any future issues!
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May 2021 by Grace Chisholm
I am so grateful to have found Frank, owner of Integrity Auto & Towing. About a week ago, I had my mom visiting from MA when her transmission blew and needed a new one. He also serviced my car in the interim, and I had it back within a day. As women, car issues can be stressful with lack of price transparency, and Frank cleared that up immediately. The name "Integrity" holds true, will definitely bring my business here going forward.Service: Transmission
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March 2021 by Elliott Aponte
Integrity Auto, does good work. For a fair price. Won't take my vehicle any where else.
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March 2021 by Rebekah Modderno-Napoli
I had a great experience with Integrity Auto in West Hartford. I had gotten in a small accident and stumbled upon his shop on Google. The owner was extremely accommodating and he did exceptional work fixing my car. I will be recommending to all my friends and family and will be sure to go there for all my future repairs. Best experience I’ve had with an auto shop, 10/10
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January 2021 by Sean G.
As a DIY kinda guy, I have learned how to do a lot of my own work on my family's aging vehicles. Sometimes this has gotten me in over my head, such as a recent, fairly basic change of my wife's hub assembly. When I realized I had an axle firmly rusted into the hub, I tried every trick available with the tools I had, even purchasing a few new ones. With no progress being made, I felt completely screwed. I called up Integrity Auto and was surprised to be met with a very helpful mechanic on the phone-- the owner, Frank-- who asked me what I had done, respected my basic knowledge, encouraged me with a few more pointers, then offered to help if I was unable to resolve the issue on my own. After work that night, finding myself still in a quandry, I put things back together and the next day, allowed my misery to become Frank's problem. He assured me he would get it fixed up, was willing to use the parts I had already purchased, and promised me he wouldn't hose me on the price. His communication was fantastic, and before I knew it my wife's car was driving as good as new or at least as good as new for a Dodge approaching 200,000 miles on it! While I very much admit that I hope to never need the use of Frank's services ever again I'm also extremely happy to know that he's a couple miles down the road, presuming I can get my vehicles there in the future!
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December 2020 by Michael Hanley
Frank is a real mechanic who has a well developed sense of fairness and INTEGRITY. He solves problems and is relentless in his pursuits to repair and restore vehicles. A car guy who enjoys people and his profession. Tells the truth. Values the opinions of customers and will not take a job he feels that he cannot do and do well. I have 5 vehicles (one antique) that I take to him. He cares for cars and I consider him a true professional.
